Jeremy Trussoni
Rochester,MN
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
Work History
Sales Associate
Dakota Supply Group
Rochester, MN
06.2022 - 08.2023
- Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collaborated with management teams to develop innovative marketing strategies.
- Analyzed customer feedback data to recommend improvements in service quality.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Associate
Kwik Trip
LaCrosse , WI
02.2020 - 08.2022
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Scheduled shifts for fellow associates during peak traffic times.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Received and displayed product shipments on store retail shelves upon delivery.
- Trained new team members in cash register operation, stock procedures and customer services.
- Increased purchase amounts by cross-selling with similar products.
Sales Manager
Tactical Equipment and Supplies
LaCrescent, MN
02.2020 - 05.2021
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Created and presented monthly reports to management on sales performance.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Collaborated with marketing team to create promotional materials for target customers.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Maintained accurate records of all transactions between customers and company representatives.
- Created and maintained sales environment to support business objectives.
Education
Audio Engineering - Associate of Applied Science -
Berklee College of Music
01.2004
High School Diploma -
Central High School
La Crosse, WI01.2000
Pro Tools Certification -
McNally Smith College Of Music
Skills
- Order Processing
- Customer Needs Assessment
- Superior negotiation skills
- Results-driven
- Inventory management
- Creative problem solving
- Motivated self-starter
- Retail Loss Prevention
- Sales Development
- Upselling
- Exceeds Sales Goals
- Outgoing Personality
- Store Opening and Closing
- Cash Handling Accuracy
- Positive and Professional
- Time Management
- Policy and Procedure Adherence
- Reliable and Punctual
- Teamwork and Collaboration
- Meeting Deadlines
- POS System Operation
- Client Service
References
References available upon request.
Timeline
Sales Associate
Dakota Supply Group
06.2022 - 08.2023
Sales Associate
Kwik Trip
02.2020 - 08.2022
Sales Manager
Tactical Equipment and Supplies
02.2020 - 05.2021
Audio Engineering - Associate of Applied Science -
Berklee College of Music
High School Diploma -
Central High School
Pro Tools Certification -
McNally Smith College Of Music
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