Jeremy Turner
Management
Plainville,CT
Summary
Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
ShopRite
Bristol, CT
11.2014 - Current
- Frozen Foods Manager
- Dairy Manager
- Grocery Manager
- Non Perishable Manager
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Unloaded deliveries from trucks in prompt fashion.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Dale Carnegie Course Graduate
Breakdown Team Lead
Home Depot
Bristol, CT
06.2017 - 08.2020
- Unloaded arriving product stock and moved to store display areas.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Met incoming trucks and used forklifts to move pallets to staging areas.
Home Health CNA
Always Best Care Service, CT
Bristol, CT
01.2013 - 02.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported families through difficult times by offering emotional support and education on important care tasks.
Assistant Night Manager, Grocery Clerk, Safety
Price Chopper Supermarkets
Bristol, CT
05.2009 - 11.2014
- Created nightly shift task lists to assign duties to each employee.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Kept work areas neat, clean and free from debris.
- Greeted customers and directed to requested products.
- Unloaded deliveries from trucks in prompt fashion.
- Followed orders precisely for correct items, sizes and quantities.
- Implemented new cleaning processes and team strategies to reduce necessary man-hours
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Kept building spaces premises clean inside and outside.
Education
No Degree - Certified Nursing Assistant
Tunxis Community College
Farmington, CTHigh School Diploma -
Weaver High School
Hartford, CT06.2005
Skills
- Flexible and Adaptable
- Self-Motivated
- Teambuilding
- Decision-Making
- Excellent Communication
- Dependable and Responsible
- Written Communication
- Attention to Detail
- Organization and Time Management
- Good Telephone Etiquette
Timeline
Breakdown Team Lead
Home Depot
06.2017 - 08.2020
Assistant Store Manager
ShopRite
11.2014 - Current
Home Health CNA
Always Best Care Service, CT
01.2013 - 02.2017
Assistant Night Manager, Grocery Clerk, Safety
Price Chopper Supermarkets
05.2009 - 11.2014
No Degree - Certified Nursing Assistant
Tunxis Community College
High School Diploma -
Weaver High School
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