Jeremy Upton
Summary
Highly-motivated and detail-oriented offering 6-year background in the music industry and 5-year background in customer service/administration. Excellent at prioritizing tasks and managing multiple assignments while delivering accurate results. Easy going personality with the ability to work well independently as well as part of a team.
Overview
10
10
years of professional experience
Work History
Music Agent
William Morris Endeavor
Nashville, TN
04.2023 - Current
- Route, book, and coordinate headline tours, festivals, private events, and support opportunities for personal clients, as well as clients on the greater WME roster.
- Coordinate, announce, and on-sale plans with venues and artist management.
- Track prospective clients and discuss strategy for signing new clients.
- Work closely with venues to ensure a smooth show, including tracking deposits and contracts, coordinating show support, and finalizing day-of-show details.
Executive Assistant
Red 11 Music
Nashville, TN
04.2021 - 04.2023
- Work closely with agents on artist offers and discuss offers with artist management.
- Book shows for artists to help fill calendars and route tours.
- Track contracts and deposits for all Red 11 Music shows.
- Communicate with artist management and venues to coordinate show details, including show announce and carried support.
- Compile ticket count reports to share with artist management.
Ticketing & Promotions Administrative Assistant
Rams Head Group
Annapolis, MD
02.2019 - 03.2020
- Executed artist contracts and tracked outgoing deposits for over 400 shows per year.
- Assisted talent buyer and marketing director in the promotion and execution of live shows.
- Worked with the Rams Head ticketing system to build live events for the Rams Head On Stage website.
- Addressed customer inquiries via email, telephone calls or in person, providing prompt response or follow-up.
Operations Intern
Barton G
Miami, FL
07.2017 - 08.2018
- Set up state of the art hospitality suites for Barton G clients attending the PGA Championship.
- Assisted management in carrying out and accomplishing day-to-day goals.
- Communicated with the PGA staff and other vendors on site to coordinate schedules and establish relationships.
- Helped team and shift leaders direct and manage workers.
Operations Intern
Music Farm
Columbia, SC
01.2018 - 05.2018
- Managed box office, sold tickets and answered calls from patrons and business owners.
- Helped provide quality customer service and a seamless entrance to patrons on concert nights.
- Assisted the load in and setup of artist gear and stage equipment.
- Ran social media accounts, including Snapchat and Twitter, to keep fans updated about the venue.
Housing Ambassador
University Of South Carolina Housing
Columbia, SC
12.2014 - 08.2016
- Provided guidance to students on best housing options for them based on their interest and available options.
- Led campus tours for prospective students and parents
- Answered questions and responded to inquiries to deliver high level of service to students.
Trophy Room Staff
Augusta National Golf Club
Augusta, GA
04.2015 - 04.2016
- Served distinguished guests and dignitaries at the Masters Tournament.
- Assigned duties to fellow bussers on staff.
- Delivered high-quality customer service to patrons of the Masters Tournament.
Education
Bachelor of Science - Sport and Entertainment Management
University Of South Carolina
Columbia, SC2018
Skills
- Customer service
- Friendly and courteous
- Accurate data entry
- Telephone reception
- People skills
- Organization
- Critical thinking
Timeline
Music Agent
William Morris Endeavor
04.2023 - Current
Executive Assistant
Red 11 Music
04.2021 - 04.2023
Ticketing & Promotions Administrative Assistant
Rams Head Group
02.2019 - 03.2020
Operations Intern
Music Farm
01.2018 - 05.2018
Operations Intern
Barton G
07.2017 - 08.2018
Trophy Room Staff
Augusta National Golf Club
04.2015 - 04.2016
Housing Ambassador
University Of South Carolina Housing
12.2014 - 08.2016
Bachelor of Science - Sport and Entertainment Management
University Of South Carolina
Similar Profiles
Marisa GarciaMarisa Garcia
AGENT at WILLIAM MORRIS ENDEAVORAGENT at WILLIAM MORRIS ENDEAVOR
Meg TaylorMeg Taylor
Assistant, Partner in Digital / Brand Partnerships at WME - William Morris EndeavorAssistant, Partner in Digital / Brand Partnerships at WME - William Morris Endeavor
Anastasia IarovoiAnastasia Iarovoi
Senior Management Consultant at William MorrisSenior Management Consultant at William Morris