Jeremy Valdez
Santa Fe
Summary
Dynamic and goal-oriented professional with a proven track record at Dollar Tree Distribution Center, excelling in effective workload management and team building. Enhanced employee satisfaction and productivity through strategic task assignment and relationship building, while implementing quality control measures that significantly improved operational efficiency.
Experienced with managing graveyard operations and ensuring team efficiency during night shifts. Utilizes strong leadership and organizational skills to maintain safety and productivity. Track record of effective problem-solving and time management in high-pressure environments.
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
9
9
years of professional experience
Work History
Graveyard Supervisor
Dollar Tree Distribution Center
05.2024 - 04.2025
- Optimized resource utilization, monitoring inventory levels, and reordering supplies when necessary.
- Improved team efficiency by implementing streamlined processes for graveyard shift tasks.
- Increased employee satisfaction by addressing concerns promptly and providing constructive feedback during performance reviews.
- Led regular team meetings to discuss progress, address concerns, and share best practices among graveyard shift staff members.
- Enhanced quality control measures by consistently reviewing completed tasks against established standards before submission or implementation.
- Facilitated smooth transition between shifts by communicating pertinent information from previous shifts'' activities to incoming colleagues.
- Fostered a positive work environment through open communication channels and conflict resolution strategies.
- ResultImplemented cross-training initiatives to ensure all team members were knowledgeable in various roles within the workplace environment during the graveyard shift.
- Provided thorough training for new employees while emphasizing safety protocols and company guidelines.
- Collaborated with other supervisors to maintain consistency in policies and procedures across shifts.
- Reduced employee turnover with effective communication, training, and support for graveyard shift staff.
- Assisted upper management in developing strategies for continuous improvement of graveyard shift operations while considering budget constraints.
- Monitored employee performance regularly, identifying areas for growth opportunities through coaching or additional training.
- Ensured timely completion of projects by managing deadlines and adjusting work schedules as needed.
- Maintained accurate documentation of employee attendance, performance evaluations, and incident reports during the graveyard shift.
- Enhanced safety and security by conducting regular inspections and addressing potential hazards on the premises.
- Boosted overall productivity, delegating tasks to appropriate team members based on skills and expertise.
Auto Detailer
Rons Auto Body
01.2022 - 02.2023
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
- Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
- Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
- Streamlined the detailing process for increased efficiency and reduced turnaround time.
- Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
- Developed strong relationships with clients by consistently delivering exceptional auto detailing services.
- Collaborated with team members to complete large-scale projects within tight deadlines, maintaining a high level of quality workmanship.
- Instituted quality control measures to assess completed jobs before releasing vehicles back to customers, minimizing return visits due to dissatisfaction or incomplete workmanship.
- Served as a trusted expert in auto detailing techniques, advising colleagues on best practices for achieving desired results.
- Assisted in training new hires on company policies and procedures as well as specific techniques required for their role as an Auto Detailer.
- Promoted company services through word-of-mouth marketing efforts and positive customer interactions, driving business growth.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained clean, tidy and safe work environment.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Utilized high-pressure washers to clean vehicles and equipment.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Removed dirt and debris from vehicle and equipment interiors.
Assistant Store Manager
Speedway Gas Station
01.2019 - 2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Overnight Associate
Gaint Gas Staition
01.2016 - 02.2018
- Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
- Improved store organization by efficiently stocking shelves and arranging merchandise during overnight shifts.
- Ensured accurate pricing by diligently updating price tags according to current promotions or markdowns.
- Increased product availability by executing efficient inventory management practices during restocking procedures.
- Maintained a clean and safe store environment through consistent cleaning, organizing, and monitoring of potential hazards.
- Contributed to positive team dynamics by actively collaborating with other associates on various tasks and projects.
- Provided valuable input during team meetings, sharing ideas for process improvements and innovative solutions for common challenges faced during overnight shifts.
- Supported smooth store opening processes by completing all necessary tasks before morning shift arrival.
- Reduced time spent locating items by accurately updating store maps and signage for easy navigation.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Collaborated closely with daytime staff to ensure seamless transition of responsibilities between shifts.
- Maintained neat, organized stockroom free of hazards.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Education
Accounting And Finance
Santa Fe High School
Santa Fe, NM03-2012
Skills
- Effective workload management
- Health and safety
- Grounds maintenance
- Strategic task assignment
- Customer service
- Attention to detail
- Goal oriented
- Decision-making
- Relationship building
- Team building
Languages
Spanish
Limited Working
Timeline
Graveyard Supervisor
Dollar Tree Distribution Center
05.2024 - 04.2025
Auto Detailer
Rons Auto Body
01.2022 - 02.2023
Assistant Store Manager
Speedway Gas Station
01.2019 - 2022
Overnight Associate
Gaint Gas Staition
01.2016 - 02.2018
Accounting And Finance
Santa Fe High School
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