Jeremy Vanderau
Assistant Store Manager
League City,TX
Summary
To utilize my collective experience in a customer service, administrative role and operations management to further my career in a talent rich, team-oriented environment, striving for sustained growth. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Operations Assistant Manager
Home Depot
10.2008 - 03.2024
- Perform all duties related to shipping and receiving of freight, including; unloading incoming shipments, loading outgoing merchandise, and documenting all shipments
- Documentation is to ensure minimize of risk of damage in transit, goods are in proper storage or display area and per company procedures
- Maintained and organized and sanitary work environment by regularly cleaning the store, merchandise storage areas, clearing freight from high traffic areas and in accordance with established safety and health guidelines
- Help customers find products in store and answer any questions they may have on the products
- Train associates on the proper way to do the job, use equipment (forklift, reach truck, and Oder picker), and follow up with any extra training that is needed
- Create and maintain a safe work environment
- Work with the Store Manager to make the store profitable and successful.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted with facility scheduling and customer service.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
- Promptly addressed customer inquiries and complaints to foster swift resolution.
- Collaborated with other departments to foster smooth operation of daily processes.
- Prepared and delivered operational performance reports to inform management.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Managed day-to-day department operations with effective workflow coordination.
- Completed daily logs for management review.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Operator II
Kinder Morgan
11.2003 - 09.2008
- Regularly and thoroughly inspected, filled out proper equipment reports daily to maintain accurate records, cleaned and calibrated deepwater oil exploration equipment
- Assisted in the loading of equipment and supplies onto ships for efficient and safe transportation with minimal interruption of productivity
- Assisted foreman with daily production and site inspection reports, performed other duties including; transporting motors into plant, unloading delivery trucks utilizing a forklift and assisting other employees during buy periods.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
Handyman
Tim Bronas Remodeling
09.2003 - 11.2003
- Assisted in residential remodeling and construction by tearing down walls (interior and exterior), utilizing dedicated hand and power tools to perform the necessary tasks
- Accurately measured home dimensions and subsequently replaced walls efficiently and in accordance with industry standards and guidelines
- Performed minor electrical and plumbing work as necessary and regularly cleaned work areas after completing projects to ensure total client satisfaction.
General Laborer/Leadman
Trans-Global Solutions
01.2003 - 09.2003
- Performed inspection, cleaning, repair and maintenance of specialized equipment to ensure optimum operation
- Assisted foreman with work reports and inspection reports on a daily basis to ensure accurate recordkeeping.
General Laborer/Warehouse Associate
Smith Personnel
01.2003 - 09.2003
- Performed manual labor including; digging holes, building displays and operating heavy equipment include\sing but not limited to: forklift, steel drum top and bottom sealer in compliance with company procedures and guidelines.
Security Officer
Initial Security
01.2002 - 09.2003
- Monitored incoming and outgoing vehicle traffic to maintain secure premises, checked gates and other property regularly for signs of tampering, patrolled grounds and resolved any issues or disturbances quickly and safely
- Accurately documented all incidents and happenings on a daily basis to kept management abreast of important situations.
Cook
Cracker Barrel
10.2000 - 01.2003
- Prepared food for the serving line in accordance with pertinent health code regulations, closely monitored food levels on serving line to maintain adequate amounts and prepared for upcoming shifts
- Maintained a sanitary and organized working environment by thoroughly cleaning food preparation and serving areas and stocking shelves and thaw boxes at the conclusion of each shift to ensure appropriate supply levels were on hand.
Food Service Specialist
U.S. Army
08.1996 - 08.2000
- Oversaw the daily operations of military base dining hall including: food preparation, serving line maintenance, stocking shelves, sanitizing food preparation, dining, serving areas, equipment and interfacing professionally with diners
- Facilitated training of new personnel in accordance with guidelines, standards, and procedures set forth by the military.
Education
Friendswood High School
Certificate - Electronics
San Jacinto College
AS - Computer and Electronics Engineering Technology
ITT Technical Institute
Skills
- Set up and maintain Network
- Microsoft Office word, Excel, and PowerPoint
- Basic computer programming
- Computer repair
- Hiring and Training
- Recordkeeping
- Operational Reporting
- Inventory Management
- Documentation And Reporting
- Employee Supervision
- Operational Excellence
- Freight Flow
- Operations Management
- Shrink Reduction
- Profit and Loss Control
- Inventory Tracking and Management
- P&L Administration
- Mentoring
- Management Training
References
Provided upon request
Timeline
Operations Assistant Manager
Home Depot
10.2008 - 03.2024
Operator II
Kinder Morgan
11.2003 - 09.2008
Handyman
Tim Bronas Remodeling
09.2003 - 11.2003
General Laborer/Leadman
Trans-Global Solutions
01.2003 - 09.2003
General Laborer/Warehouse Associate
Smith Personnel
01.2003 - 09.2003
Security Officer
Initial Security
01.2002 - 09.2003
Cook
Cracker Barrel
10.2000 - 01.2003
Food Service Specialist
U.S. Army
08.1996 - 08.2000
Friendswood High School
Certificate - Electronics
San Jacinto College
AS - Computer and Electronics Engineering Technology
ITT Technical Institute