Master Plumber with expertise in residential Plumbing systems and Repairs. Known for expert customer service and speedy professional repairs. Very service oriented and versed in all manner of residential plumbing issues and solutions.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Master Plumber
Heathco Plumbing LLC
Cedar Hill, TX
12.2022 - Current
Supervised installation and repair of plumbing systems in residential and commercial properties.
Led troubleshooting efforts for complex plumbing issues, ensuring timely resolutions.
Trained junior plumbers on best practices and safety protocols during installations.
Implemented process improvements, enhancing efficiency in service delivery and customer satisfaction.
Conducted inspections of plumbing systems to ensure compliance with local codes and regulations.
Managed inventory of tools and materials, optimizing resource allocation for projects.
Reduced callbacks by providing thorough inspections and implementing preventative maintenance measures for clients'' plumbing systems.
Delivered exceptional customer service, resolving issues promptly while maintaining open lines of communication with clients throughout the process.
Enhanced customer satisfaction by accurately diagnosing and repairing complex plumbing issues in a timely manner.
Service Plumber
J Rowe Plumbing
Mansfield, TX
2019 - 2022
Installed, repaired, and maintained plumbing systems in residential settings.
Diagnosed plumbing issues and provided effective solutions to ensure system integrity.
Collaborated with team members to complete projects efficiently and within set timelines.
Utilized hand and power tools for various plumbing tasks while adhering to safety protocols.
Communicated with clients regarding service options, costs, and project timelines effectively.
Service Plumber
Black Tie Plumbing
Arlington, TX
2017 - 2019
Assisted in identifying areas for process improvement to enhance service delivery.
Conducted routine inspections of plumbing systems to prevent future issues and ensure compliance.
Trained new staff on best practices for plumbing installations and repairs to maintain quality standards.
Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
Slab Leak Technician
Accu-Find Plumbing
Irving, TX
2011 - 2019
Located and repaired Slab Leaks (both fresh water and sewer) in residential setting
Assisted senior technicians with complex installations and maintenance tasks.
Collaborated with team members to implement best practices in service delivery.