Jeremy Wilson
Katy,TX
Summary
Hardworking employee with exceptional customer service, desire to take on new challenges, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Automotive Sales Consultant
Don McGill Toyota
Katy, TX
11.2023 - Current
- Greeted customers and identified their automotive needs.
- Provided product information, features, and benefits to customers.
- Assisted in developing customer financing options.
- Prepared sales contracts and other necessary paperwork for vehicle purchases.
- Collaborated with service department personnel to ensure customer satisfaction.
- Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
- Performed market research on competitor vehicles and pricing strategies.
- Attended regular training sessions to stay abreast of changes in industry trends and regulations.
- Advised customers on extended warranties, insurance policies, and other related services.
- Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
- Answered customer inquiries regarding vehicle availability, specifications, financing terms.
- Generated leads through cold calling prospective clients.
- Resolved any customer complaints in a timely manner while maintaining excellent customer relations.
- Executed creative marketing campaigns designed to increase showroom traffic.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Responded to inquiries from potential customers via email and telephone.
- Explained differences between models to clients, comparing and discussing capabilities and features.
Receptionist
Mac Haik - Dodge Chrysler Jeep Ram
Houston, TX
07.2023 - 11.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Answered customer's general questions and directed to appropriate locations.
Team Member
Sharetea
05.2021 - 02.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma -
Patricia E. Paetow High School
Katy, TX05-2022
Some College (No Degree) - Business
Houston Community College
Houston, TXSkills
- Attention to Detail
- Following Instructions
- Continuous Development
- Customer Service
- Team Member Motivation
- Equipment Maintenance
- Computer Skills
- Teamwork and Collaboration
- Workplace Safety
- Heavy Lifting
- Willingness to Learn
- Clear Communication
- Performance Maximization
- Organization Skills
- Multi-Line Telephone Skills
- Document Management
- Time Management
- Multitasking and Prioritization
- Positive and Professional
- Cold-calling
- Performance Tracking
- Sales strategy development
- Upselling and Cross Selling
- Sales Conversion
- Issue Resolution
- Aftermarket products
- Friendly and Enthusiastic
- Lead Follow Up
- Goal Setting
- Upselling strategies
- Sales and Marketing
- Relationship Building
- Trends Research
- Professional Demeanor
- Negotiation strengths
- Price Negotiation
- Title Research
- Brand loyalty
- Goal-Oriented
- Schedule Management
Timeline
Automotive Sales Consultant
Don McGill Toyota
11.2023 - Current
Receptionist
Mac Haik - Dodge Chrysler Jeep Ram
07.2023 - 11.2023
Team Member
Sharetea
05.2021 - 02.2022
High School Diploma -
Patricia E. Paetow High School
Some College (No Degree) - Business
Houston Community College