Jeremy Wilson
734-353-9010
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed in serving, bartending and day to day restaurant operations.
Overview
18
18
years of professional experience
Work History
Bartender
Port of Call
03.2009 - 03.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Safe-serve certification LA
Manager
Street Side Cafe
09.2003 - 09.2008
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality customer service.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Inventory and ordering supplies. Settling vendor accounts, keeping up quality reputations with sales reps and promoters.
- Keeping accurate books, employee payroll, hiring and cross training employees to maximize team agility and performance
- Food preparation safety certification IL
- Safe serve certification IL
Education
Illustration And Graphic Design
Rocky Mountain College of Art And Design
Denver, CO08.2002
Art And English Literature
Lee’s Summit High School
Lee's Summit, MO05.1998
Skills
Customer Service
Timeline
Bartender
Port of Call
03.2009 - 03.2021
Manager
Street Side Cafe
09.2003 - 09.2008
Illustration And Graphic Design
Rocky Mountain College of Art And Design
Art And English Literature
Lee’s Summit High School
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