Jeremy Wilson
Winston-Salem,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Case Manager
Forest Heights Senior Living
Winston-Salem, NC
08.2024 - Current
- Assessed clients' needs, developed service plans, and monitored progress towards goals.
- We have provided crisis intervention support for clients in emergencies.
- Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
- Collaborated with healthcare providers, lawyers, employers, and other stakeholders involved in a client's case.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families.
Assistant Manager
Wheelies Refresher
Blowing Rock, NC
12.2021 - 08.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
Life Insurance Agent
Family First Life
Boone, NC
01.2021 - 12.2021
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Assisted customers in selecting the right life insurance coverage for their needs.
- Created reports on sales activities, customer feedback, and other relevant data.
- Obtained underwriting approval by completing an application for coverage.
- Provided death benefits by delivering policy proceeds and reassessing client needs.
- Reviewed existing contracts to make sure they are compliant with state regulations.
Education
MBA -
Appalachian State University
Boone, NC08-2023
Bachelors of Science - Exercise Science
Appalachian State University
Boone, NC05-2022
Skills
- Health History Documentation
- Family Education
- Case Management
- Group Therapy
- Regulatory Compliance
- Referral Coordination
- MS Office
- Social Work
Timeline
Case Manager
Forest Heights Senior Living
08.2024 - Current
Assistant Manager
Wheelies Refresher
12.2021 - 08.2023
Life Insurance Agent
Family First Life
01.2021 - 12.2021
MBA -
Appalachian State University
Bachelors of Science - Exercise Science
Appalachian State University
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