Jeremy Locklear
Seffner,Florida
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment
Reliable Customer Service Representative, Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
2
2
years of professional experience
Work History
Walmart Customer Service Associate
Walmart
Plant City, FL
01.2022 - Current
- Greeted customers and identified their needs.
- Maintained knowledge of current sales promotions and new product releases.
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Resolved customer inquiries in a timely manner.
- Answered phone calls from customers promptly and courteously.
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Performed additional duties as assigned by management team.
- Handled cash register operations accurately during peak times.
- Provided information about products and services available to customers.
- Kept work area neat, clean, and well-stocked at all times.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Simmons Career Center
Plant City, FL12-2021
Skills
- Customer Support
- Appointment Scheduling
- Regulatory Compliance
- Team Collaboration
- Guest Services
- Customer Service
- Problem Resolution
- Customer Complaint Resolution
Timeline
Walmart Customer Service Associate
Walmart
01.2022 - Current
High School Diploma -
Simmons Career Center