Hi, I’m
Jeremy Hambelton
Dynamic Leadership
Scappoose,US
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with a good understanding of business principles, project management, and team leadership. Collaborative with a relentless work ethic.
Overview
14
years of professional experience
3
years of post-secondary education
Work History
OUT IncorporatedRockford, IL
CEO/President of Operations
09.2019 - 12.2020
Job overview
- Developed both marketing and advertising campaigns to reach broad audience to gain national attention
- Developed strategic fundraising initiatives to fund organization
- Recruited members of community to participate in initial campaign
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead the industry in services and nonprofit innovation and push progress.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Directed market expansions to propel the business forward, and meet changing customer needs.
- Developed and implemented successful digital marketing campaigns to increase customer engagement and brand awareness.
- Collaborated with external organizations to coordinate health and social services.
- Conducted prospect research to identify and engage potential donors and partner organizations.
- Created compelling presentations to promote fundraising activities to potential donors.
- Assessed community needs and identified resources for social and community service programs.
- Facilitated community outreach to expand participation and support.
- Established team priorities, maintained schedules, and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Designed and implemented social media strategies to align with business goals.
- Monitored online presence of companies brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Generated stories to reflect current trends and community members to pull audience into the website.
Subzero ScientificGresham, OR
Chief Operations Officer
07.2018 - 05.2019
Job overview
- Personally generated more than 1.8 million dollars in sales in the first 90 days, using strategic sales strategies
- Led business initiatives resulting in numerous multi-year contracts.
- Increased profitability by optimizing sales and fulfilling lower overhead costs.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Implemented business development strategies, logo designs, and website designs.
- Formulated analysis assessments to make informed decisions on proposed projects.
- Supported business growth through strategic planning and process development.
- Oversaw business-wide changes to modernize procedures and organization.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Analyzed industry trends and tracked competitor activities to inform decision-making.
- Represented the organization at industry conferences and events.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Established and maintained strong relationships with customers, vendors, and strategic partners.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Collaborated with legal, accounting, and other professional teams to review and maintain compliance with regulations.
- Directed technological improvements, reducing waste and business bottlenecks.
- Cultivated a company-wide culture of innovation and collaboration.
- Monitored key business risks and established risk management procedures.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Managed financial, operational, and human resources to optimize business performance.
- Oversaw divisional marketing, advertising, and new product development.
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Coordinated project planning and execution with team members and team leads.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
- Oversaw supply chain vendor pricing, inventory management, and stock distribution.
- Achieved savings using economical shipping options and studying supplier networks to reduce transit time.
- Set performance standards and goals for a 10-person team, using continuous improvement to streamline warehouse processes.
- Developed production schedule to deliver quality, on-time products.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Oversaw deployment of strategic business plans to accomplish accounting, compliance, and revenue targets.
- Oversaw budgets, payroll, and accounts payable and receivable.
- Conducted detailed analysis of company financial information and oversaw the preparation of related reports.
- Created, planned, and implemented policies and procedures to increase productivity and maximize return on investments.
- Improved cash flow, retired debt, and built cash reserves to control costs and enhance benefits.
- Oversaw production, pricing, and distribution activities to generate profit for the company.
- Assessed company resources to keep the business funded and nurture relationships with investors, lenders, and key partners.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Resolved technical and quality issues by collaborating with customers, manufacturing, quality assurance, vendors, and supplier personnel.
Harmony Housing IncPortland, Oregon
Assistant Executive Director
09.2013 - 11.2017
Job overview
- Company OIS Instructor and trainer for 4 years
- Managed 6 multi-unit programs, each program generated between 800k-1.5 million in yearly revenue, 65 employees
- Identified and solidified a new revenue stream by launching in-home services
- Successfully reduced employee turnover, and increased employee retention, with 90% staying on for 2+ years
- 75% of employees hired within the first year were still with the company upon resignation
- Reduced overtime: 400 hours of overtime to 20 hours of overtime per pay period saving the organization more than $60k in overtime payroll costs within the first 6 months using strategic staffing strategies.
- Managed turnover and appropriate adequate staffing through the development of recruitment sources.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Fostered a work culture of collaboration and inclusion to increase morale and reduce turnover.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Represented the organization to the local public by giving presentations and speeches and participating in community events.
- Created promotional materials and provided insightful information to social media, websites, and print media to educate prospective residents and employees.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Built relationships with donors, government officials, and other organizations to secure funding and support for the organization.
- Defined company roles and responsibilities to establish and enhance processes.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Monitored overhead, prepared budgets, and directed spending and resources to support fiscal efficiency.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Implemented new quality assurance and customer service standards.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Developed and implemented comprehensive quality assurance plans to monitor service quality and adherence to state licensing standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote staff development.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Coordinated employee grievances and disputes in a timely and professional manner by finding constructive solutions.
- Managed all referrals and discharge paperwork and procedures for residents.
- Oversaw budget to manage expenditures and control costs.
- Assisted residents with transitioning into new living environments and maintained strong relationships with residents and their families.
- Provided crisis management and intervention during emergency situations.
- Developed, implemented, and monitored residential staffing policies and procedures.
- Partnered with local organizations to expand access to social and community services.
- Developed and implemented the company's Medication and THERAP training program for all staff.
- Developed, implemented, and monitored Behavior Support Plans for all residents.
- Referred clients to appropriate team members, community agencies, and organizations to best meet treatment needs.
- Coordinated individual referrals to obtain community services, advocate for client needs, and resolve roadblocks.
- Assessed community needs and identified resources for social and community service programs.
Oregon Technical Assistance Corp (The Arc Oregon)Salem, Oregon
Positive Behavior Support Specialist
08.2012 - 09.2013
Job overview
- Helped facilitate a state-wide contract that provided behavior support in the home to families in crisis.
- Conducted behavior assessments in the home and school, defining and measuring behavior; understanding principles of reinforcement; teaching new behaviors, and implementing strategies for decreasing challenging behaviors
- Regarded assessment as a joint venture through which both the individual and the family work together to address ongoing behavior needs and concerns.
- Conducted consumer observations by monitoring behavior and documented physical health, family history, and medications in mental health assessment reports.
- Managed a revolving caseload of 35 individual clients
- Cooperated with other practitioners to conduct research, devise improvements, and discuss support innovations.
- Trained future behavior specialists on best practices, intervention techniques, assessment, and consultation.
- Performed research on the effectiveness of interventions and proposed changes to intervention structures based on evaluation outcomes.
- Coordinated interventions with the consumer's multidisciplinary treatment team.
- Consulted with direct-care staff to implement the best methods to achieve therapy goals.
- Meticulously reviewed records to determine and implement the best treatment methods.
- Provided behavioral interventions and supports to improve patient abilities to perform daily activities, manage behaviors, and enhance quality of life.
- Provided education to empower consumers and their families to understand conditions, supports, and treatment options for addressing behaviors
- Applied effective time management techniques to meet tight deadlines.
Chehalem Youth & Family ServicesNewberg, OR
Residential House Manager DD
03.2011 - 08.2012
Job overview
- Scheduled and coordinated weekly staff meetings to discuss policies, procedures, and goals.
- Recruited, hired, and trained all DSPs
- Conducted monthly meetings with consumers to review ISP goals
- Coordinated activities and events to create a safe, positive, and inclusive environment.
- Provided crisis management and intervention during emergency situations.
- Provided swift and knowledgeable emergency support in line with behavior intervention crisis protocols.
- Maintained, updated, and provided oversight to all consumer MARs
- Purchased groceries and household supplies
- Maintained communication with families, advocates, and work programs
- Ensured consumer benefits were maintained
- Ensured that consumer billing for room and board occurred and that consumer bills were paid
- Maintained petty cash fund and reconciled monthly
- Schedule and facilitate weekly staff meetings
- Developed and coordinated the yearly consumer's individual support plan
- Conducted semi-annual quality assurance review of the program to ensure successful passing of state licensing
- Reviewed and responded to all general event reports and behavior-tracking forms
- Assisted residents with basic hygiene and healthcare needs.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Kept accounts, resident files, and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Scheduled physician and other appointments for residents, providing transportation to each visit.
- Mentored and coached DSPs to improve performance and interactions with residents.
- Spearheaded proactive training strategies to keep staff at the forefront of current best practices and safety protocols.
- Created DSP's work schedules so each shift had an appropriate number of employees for coverage.
- Protected consumers' monies and property by tracking spending and reconciling accounts.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
Albertina Kerr CentersCornelius, OR
Lead Direct Support Professional
01.2008 - 03.2011
Job overview
- Worked with 30+ individuals during tenure and was a key contributor in turning around challenging behavior while improving the quality of life for challenging consumers
- Worked specifically with young sex offenders
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided transportation to doctor's appointments, grocery stores, salons, and barbershops.
- Documented consumer's mental status, sleep, and eating patterns in medical record books.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored client vital signs, administered medications, and tracked behaviors
- Supported clients with mental support and physical activities to accomplish quality of life
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Christian Praise CenterCornelius, OR
Young Adults Pastor
09.2006 - 09.2007
Job overview
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church missions.
- Proven ability to learn quickly and adapt to new situations.
- Helped to create a welcoming environment for visitors and encouraged the congregation to offer support.
- Distributed food and supplies to communities through mutual aid.
- Volunteered at church-sponsored outreach events.
- Served as mentor to teens in the church community, offering guidance and support.
- Raised congregational awareness of the needs and contributions of youth to church life and operations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
Portland Community CollegePortland, OR
Associate of Arts
08.2009 - 04.2012
Skills
Operational leadership
Policy development and optimization
Organizational turnaround
Strategic planning
Consulting
Staff Management
Market research and analysis
Performance feedback
Case management
Project Management
Quality assurance
Behavioral analysis
Developmental disabilities
Timeline
CEO/President of Operations
OUT Incorporated
09.2019 - 12.2020
Chief Operations Officer
Subzero Scientific
07.2018 - 05.2019
Assistant Executive Director
Harmony Housing Inc
09.2013 - 11.2017
Positive Behavior Support Specialist
Oregon Technical Assistance Corp (The Arc Oregon)
08.2012 - 09.2013
Residential House Manager DD
Chehalem Youth & Family Services
03.2011 - 08.2012
Portland Community College
Associate of Arts
08.2009 - 04.2012
Lead Direct Support Professional
Albertina Kerr Centers
01.2008 - 03.2011
Young Adults Pastor
Christian Praise Center
09.2006 - 09.2007