Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jeremy Hambelton

Dynamic Leadership
Scappoose,US
Jeremy Hambelton

Summary

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with a good understanding of business principles, project management, and team leadership. Collaborative with a relentless work ethic.

Overview

14
years of professional experience
3
years of post-secondary education

Work History

OUT Incorporated
Rockford, IL

CEO/President of Operations
09.2019 - 12.2020

Job overview

  • Developed both marketing and advertising campaigns to reach broad audience to gain national attention
  • Developed strategic fundraising initiatives to fund organization
  • Recruited members of community to participate in initial campaign
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead the industry in services and nonprofit innovation and push progress.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Directed market expansions to propel the business forward, and meet changing customer needs.
  • Developed and implemented successful digital marketing campaigns to increase customer engagement and brand awareness.
  • Collaborated with external organizations to coordinate health and social services.
  • Conducted prospect research to identify and engage potential donors and partner organizations.
  • Created compelling presentations to promote fundraising activities to potential donors.
  • Assessed community needs and identified resources for social and community service programs.
  • Facilitated community outreach to expand participation and support.
  • Established team priorities, maintained schedules, and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Designed and implemented social media strategies to align with business goals.
  • Monitored online presence of companies brand to engage with users and strengthen customer relationships.
  • Increased customer engagement through social media.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Collaborated with team members to develop creative campaigns for social media platforms.
  • Generated stories to reflect current trends and community members to pull audience into the website.

Subzero Scientific
Gresham, OR

Chief Operations Officer
07.2018 - 05.2019

Job overview

  • Personally generated more than 1.8 million dollars in sales in the first 90 days, using strategic sales strategies
  • Led business initiatives resulting in numerous multi-year contracts.
  • Increased profitability by optimizing sales and fulfilling lower overhead costs.
  • Streamlined company processes and procedures while enhancing customer satisfaction.
  • Implemented business development strategies, logo designs, and website designs.
  • Formulated analysis assessments to make informed decisions on proposed projects.
  • Supported business growth through strategic planning and process development.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Analyzed industry trends and tracked competitor activities to inform decision-making.
  • Represented the organization at industry conferences and events.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Established and maintained strong relationships with customers, vendors, and strategic partners.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Collaborated with legal, accounting, and other professional teams to review and maintain compliance with regulations.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Cultivated a company-wide culture of innovation and collaboration.
  • Monitored key business risks and established risk management procedures.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Managed financial, operational, and human resources to optimize business performance.
  • Oversaw divisional marketing, advertising, and new product development.
  • Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
  • Coordinated project planning and execution with team members and team leads.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
  • Oversaw supply chain vendor pricing, inventory management, and stock distribution.
  • Achieved savings using economical shipping options and studying supplier networks to reduce transit time.
  • Set performance standards and goals for a 10-person team, using continuous improvement to streamline warehouse processes.
  • Developed production schedule to deliver quality, on-time products.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
  • Oversaw deployment of strategic business plans to accomplish accounting, compliance, and revenue targets.
  • Oversaw budgets, payroll, and accounts payable and receivable.
  • Conducted detailed analysis of company financial information and oversaw the preparation of related reports.
  • Created, planned, and implemented policies and procedures to increase productivity and maximize return on investments.
  • Improved cash flow, retired debt, and built cash reserves to control costs and enhance benefits.
  • Oversaw production, pricing, and distribution activities to generate profit for the company.
  • Assessed company resources to keep the business funded and nurture relationships with investors, lenders, and key partners.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Resolved technical and quality issues by collaborating with customers, manufacturing, quality assurance, vendors, and supplier personnel.

Harmony Housing Inc
Portland, Oregon

Assistant Executive Director
09.2013 - 11.2017

Job overview

  • Company OIS Instructor and trainer for 4 years
  • Managed 6 multi-unit programs, each program generated between 800k-1.5 million in yearly revenue, 65 employees
  • Identified and solidified a new revenue stream by launching in-home services
  • Successfully reduced employee turnover, and increased employee retention, with 90% staying on for 2+ years
  • 75% of employees hired within the first year were still with the company upon resignation
  • Reduced overtime: 400 hours of overtime to 20 hours of overtime per pay period saving the organization more than $60k in overtime payroll costs within the first 6 months using strategic staffing strategies.
  • Managed turnover and appropriate adequate staffing through the development of recruitment sources.
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Fostered a work culture of collaboration and inclusion to increase morale and reduce turnover.
  • Drove strategic improvements to enhance operational and organizational efficiencies.
  • Represented the organization to the local public by giving presentations and speeches and participating in community events.
  • Created promotional materials and provided insightful information to social media, websites, and print media to educate prospective residents and employees.
  • Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
  • Built relationships with donors, government officials, and other organizations to secure funding and support for the organization.
  • Defined company roles and responsibilities to establish and enhance processes.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
  • Monitored overhead, prepared budgets, and directed spending and resources to support fiscal efficiency.
  • Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
  • Implemented new quality assurance and customer service standards.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Developed and implemented comprehensive quality assurance plans to monitor service quality and adherence to state licensing standards.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Organized and led staff orientation programs and training to promote staff development.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Coordinated employee grievances and disputes in a timely and professional manner by finding constructive solutions.
  • Managed all referrals and discharge paperwork and procedures for residents.
  • Oversaw budget to manage expenditures and control costs.
  • Assisted residents with transitioning into new living environments and maintained strong relationships with residents and their families.
  • Provided crisis management and intervention during emergency situations.
  • Developed, implemented, and monitored residential staffing policies and procedures.
  • Partnered with local organizations to expand access to social and community services.
  • Developed and implemented the company's Medication and THERAP training program for all staff.
  • Developed, implemented, and monitored Behavior Support Plans for all residents.
  • Referred clients to appropriate team members, community agencies, and organizations to best meet treatment needs.
  • Coordinated individual referrals to obtain community services, advocate for client needs, and resolve roadblocks.
  • Assessed community needs and identified resources for social and community service programs.

Oregon Technical Assistance Corp (The Arc Oregon)
Salem, Oregon

Positive Behavior Support Specialist
08.2012 - 09.2013

Job overview

  • Helped facilitate a state-wide contract that provided behavior support in the home to families in crisis.
  • Conducted behavior assessments in the home and school, defining and measuring behavior; understanding principles of reinforcement; teaching new behaviors, and implementing strategies for decreasing challenging behaviors
  • Regarded assessment as a joint venture through which both the individual and the family work together to address ongoing behavior needs and concerns.
  • Conducted consumer observations by monitoring behavior and documented physical health, family history, and medications in mental health assessment reports.
  • Managed a revolving caseload of 35 individual clients
  • Cooperated with other practitioners to conduct research, devise improvements, and discuss support innovations.
  • Trained future behavior specialists on best practices, intervention techniques, assessment, and consultation.
  • Performed research on the effectiveness of interventions and proposed changes to intervention structures based on evaluation outcomes.
  • Coordinated interventions with the consumer's multidisciplinary treatment team.
  • Consulted with direct-care staff to implement the best methods to achieve therapy goals.
  • Meticulously reviewed records to determine and implement the best treatment methods.
  • Provided behavioral interventions and supports to improve patient abilities to perform daily activities, manage behaviors, and enhance quality of life.
  • Provided education to empower consumers and their families to understand conditions, supports, and treatment options for addressing behaviors
  • Applied effective time management techniques to meet tight deadlines.

Chehalem Youth & Family Services
Newberg, OR

Residential House Manager DD
03.2011 - 08.2012

Job overview

  • Scheduled and coordinated weekly staff meetings to discuss policies, procedures, and goals.
  • Recruited, hired, and trained all DSPs
  • Conducted monthly meetings with consumers to review ISP goals
  • Coordinated activities and events to create a safe, positive, and inclusive environment.
  • Provided crisis management and intervention during emergency situations.
  • Provided swift and knowledgeable emergency support in line with behavior intervention crisis protocols.
  • Maintained, updated, and provided oversight to all consumer MARs
  • Purchased groceries and household supplies
  • Maintained communication with families, advocates, and work programs
  • Ensured consumer benefits were maintained
  • Ensured that consumer billing for room and board occurred and that consumer bills were paid
  • Maintained petty cash fund and reconciled monthly
  • Schedule and facilitate weekly staff meetings
  • Developed and coordinated the yearly consumer's individual support plan
  • Conducted semi-annual quality assurance review of the program to ensure successful passing of state licensing
  • Reviewed and responded to all general event reports and behavior-tracking forms
  • Assisted residents with basic hygiene and healthcare needs.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
  • Kept accounts, resident files, and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Scheduled physician and other appointments for residents, providing transportation to each visit.
  • Mentored and coached DSPs to improve performance and interactions with residents.
  • Spearheaded proactive training strategies to keep staff at the forefront of current best practices and safety protocols.
  • Created DSP's work schedules so each shift had an appropriate number of employees for coverage.
  • Protected consumers' monies and property by tracking spending and reconciling accounts.
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.

Albertina Kerr Centers
Cornelius, OR

Lead Direct Support Professional
01.2008 - 03.2011

Job overview


  • Worked with 30+ individuals during tenure and was a key contributor in turning around challenging behavior while improving the quality of life for challenging consumers
  • Worked specifically with young sex offenders
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Provided transportation to doctor's appointments, grocery stores, salons, and barbershops.
  • Documented consumer's mental status, sleep, and eating patterns in medical record books.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Monitored client vital signs, administered medications, and tracked behaviors
  • Supported clients with mental support and physical activities to accomplish quality of life
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Christian Praise Center
Cornelius, OR

Young Adults Pastor
09.2006 - 09.2007

Job overview

  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church missions.
  • Proven ability to learn quickly and adapt to new situations.
  • Helped to create a welcoming environment for visitors and encouraged the congregation to offer support.
  • Distributed food and supplies to communities through mutual aid.
  • Volunteered at church-sponsored outreach events.
  • Served as mentor to teens in the church community, offering guidance and support.
  • Raised congregational awareness of the needs and contributions of youth to church life and operations.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Education

Portland Community College
Portland, OR

Associate of Arts
08.2009 - 04.2012

Skills

    Operational leadership

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Timeline

CEO/President of Operations

OUT Incorporated
09.2019 - 12.2020

Chief Operations Officer

Subzero Scientific
07.2018 - 05.2019

Assistant Executive Director

Harmony Housing Inc
09.2013 - 11.2017

Positive Behavior Support Specialist

Oregon Technical Assistance Corp (The Arc Oregon)
08.2012 - 09.2013

Residential House Manager DD

Chehalem Youth & Family Services
03.2011 - 08.2012

Portland Community College

Associate of Arts
08.2009 - 04.2012

Lead Direct Support Professional

Albertina Kerr Centers
01.2008 - 03.2011

Young Adults Pastor

Christian Praise Center
09.2006 - 09.2007
Jeremy HambeltonDynamic Leadership