Jeremy J. Burtnett
Port Wentworth,USA
Summary
Coordinated Security Supervisor with experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Supervisor
Synergy Security Services, LLC
11.2024 - Current
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Wrote and submitted daily reports on security team operations.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Documented shipment shipping/receiving information on paper and in the system.
- Monitored logistics performance and identified improvement opportunities.
Engineering Consultant
Terracon Consultants Inc
11.2022 - 03.2023
- Ensure compliance with safety regulations by conducting regular inspections of equipment and work areas
- Coordinated with subcontractors to ensure timely delivery of materials needed for construction projects
- Performed soil testing to determine suitability for specific types of constructions
- Oversaw the pouring and finishing of concrete slabs for residential and commercial construction projects
- Performed quality inspections on finished concrete work to identify any defects or areas requiring rework
- Edited technical documentation for clarity and conformity with overall goals, safety guidelines, and regulatory compliance.
Roadside Assistance Agent
Arise Virtual Solutions
04.2022 - 07.2022
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Tracked and monitored vehicle performance and maintenance.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
Night Auditor / Front Desk
Holiday Inn Express and Suites
01.2022 - 04.2022
- Looked over pending check-ins and payment processes to complete closing procedures.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
Night Auditor / Front Desk
IHG Hotels & Resorts
07.2021 - 08.2021
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
Quality Control Specialist
Dollar Tree Distribution Center
09.2020 - 05.2021
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Recorded and organized test data for report generation and analysis.
- Completed physical inventory counts each month.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Floor Technician
Memorial Health University Medical Center
06.2020 - 08.2020
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
- Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Security Officer
Wade Security
05.2019 - 10.2019
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Manager
Tree Tech Systems
05.2018 - 06.2019
- Ran and operated computer repair and resale company.
- Diagnosed problems with computers and other electronics to determine what needed to be fixed.
- Repaired/Upgraded devices for resale.
- Implemented all marketing strategies to get devices sold on many platforms.
Assistant Store Manager
O'Reilly Auto Parts
01.2016 - 05.2018
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
IT / Tech Support
Start Corporation
02.2017 - 11.2017
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Assisted customers in troubleshooting product issues and provided timely technical support.
- Collaborated with internal departments to coordinate and manage end-user technical issues and functional support.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Education
GED -
Technical College System Of Georgia
11-2023
Skills
- Staffing and scheduling
- Skilled in conflict resolution
- Operational effectiveness
- Team leadership
- Engineering analysis
- Organizational skills
- Data management
- MS office
- Retail operations
- Retail management background
Certification
- Powered Industrial Truck Safety Training License, Southeastern Technical College - 12/08/2023-12/08/2026
Timeline
Security Supervisor
Synergy Security Services, LLC
11.2024 - Current
Engineering Consultant
Terracon Consultants Inc
11.2022 - 03.2023
Roadside Assistance Agent
Arise Virtual Solutions
04.2022 - 07.2022
Night Auditor / Front Desk
Holiday Inn Express and Suites
01.2022 - 04.2022
Night Auditor / Front Desk
IHG Hotels & Resorts
07.2021 - 08.2021
Quality Control Specialist
Dollar Tree Distribution Center
09.2020 - 05.2021
Floor Technician
Memorial Health University Medical Center
06.2020 - 08.2020
Security Officer
Wade Security
05.2019 - 10.2019
Manager
Tree Tech Systems
05.2018 - 06.2019
IT / Tech Support
Start Corporation
02.2017 - 11.2017
Assistant Store Manager
O'Reilly Auto Parts
01.2016 - 05.2018
GED -
Technical College System Of Georgia
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