Jeremy Solang
Pinconning,MI
Summary
Dependable delivery driver with extensive experience in providing prompt and courteous service. Proven track record of safely loading and unloading parcels while maintaining accurate logs and payment collection. Skilled in utilizing GPS systems to ensure timely deliveries and uphold an outstanding driving record. Committed to meeting and exceeding customer expectations through reliable service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Endangered Species Specialist
DNLR
07.2024 - 07.2025
- Increased efficiency by automating routine tasks with software solutions.
- Managed and cared for 200+ seeds and seedlings in a endangered plants nursery
- Propagate and tend plants in the nursery
- Outplant propagated plants in wild
- Search for and map locations of endangered plants in remote areas of Rota
- Conduct regular endangered plant surveys
- Collect seeds from wild
- Maintain records, enter data into spreadsheets on computer
- Create and maintain plant database and GIS data
- Clean, maintain, repair, organize and inventory equipment and supplies
- Hike and work in rough and remote terrain in heat and rain with no access to comfort facilities
- Followed all company policies and procedures to deliver quality work.
Forestry Technician Volunteer
DLNR/Smart Trees Pacific
08.2023 - 07.2024
- Collected data on tree growth, disease, and other factors to inform long-term forest management strategies.
- Implemented pest control measures to minimize damage from invasive species, safeguarding the long-term health of forests.
- Reduced fire hazards through controlled burns and brush clearing, maintaining safe environments for wildlife and human populations.
- Assessed reforestation success after harvesting operations by monitoring seedling survival rates over time.
- Took meticulous care of over 100+ seedlings to be ready for Out planting in urban and jungle areas.
Customer Service Advisor II
Concentrix
10.2022 - 03.2023
- Managed customer accounts, Greeted customers, Conducted customer service surveys, Resolved customer issues, Collected and documented orders, Responded to inquiries and issues
- Managed department call volume of 20+ calls per day and coordinated department schedules to maximize coverage during peak hours.
Cable Technician/Installer
CUI Cable Services
11.2021 - 08.2022
- Installing, relocating, troubleshooting and auditing internet, cable, telephone and alarm services on the customer's premise
- Operates and maintains tools and equipment and organizes, and stocks vehicle with the proper equipment in order to perform required duties
- Able to lift 80 lbs., work in heights up to 30 ft., and in tight spaces/attics
- Use of basic broadband installation tools and hand tools.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
- Researched and evaluated new technologies for use in cabling and telecommunications systems.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
- Achieved notable customer commendations for professionalism and quick resolution of technical issues.
- Ensured customer satisfaction, skillfully addressing and resolving service-related inquiries and issues.
- Conducted detailed site surveys to ascertain best routes for cable laying and equipment setup, ensuring quality service delivery.
- Installed complex cable systems for improved customer access to high-speed internet and premium channels.
- Demonstrated adaptability by quickly learning and applying new technologies and methods in field.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Responded to service requests during and after business hours.
- Calculated materials and time needed for each job.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
Injection Molding Machine Operator
FERNCO, INC.
06.2020 - 05.2021
- Inspect, assemble and package quality parts in a timely manner
- Provide Support for other machine operators
- Maintain a clean and sanitized work area according to 6s safety standards
- Collaborated effectively on team of 18 workers in fast-paced and quickly changing environment
- Maintained high levels of quality standards by closely monitoring progress and effectively streamlining procedures
- Performed routine preventative maintenance and upkeep of all production equipment to maximize efficiency and minimize downtime
- Adjusted daily work procedures to meet schedules and maintain product quality standards
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Sales Representative
AT&T
03.2018 - 04.2019
- Acquired new customers through unique marketing methods
- Provide the best customer service for New and existing AT&T Customers
- Conducted 1st and 2nd interviews resulting in a positive growth for the UMS team
- Successfully trained new hires to become successful and efficient Sales Representatives
- Motivated the team during office meetings and while out in the field helping new or existing customers.
Infantry Rifleman
United States Army
01.2015 - 02.2018
- Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons
- Improved operations by working with team members and customers to find workable solutions
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Instructed personnel on ways to reduce environmental hazards and proper use of PPE
- Improved inventory control accuracies, ensuring proper maintenance of rifles, machine guns, mortars and hand grenades.
- Conducted reconnaissance patrols to gather vital intelligence, enabling successful mission completion.
- Responded effectively to emergency situations, applying basic first aid and life-saving techniques when necessary.
- Established strong working relationships with foreign counterparts while deployed overseas, fostering cooperation between allied forces during multinational operations.
- Managed sensitive classified information and maintained high standards of operational security to safeguard mission objectives.
Education
Associate's degree - Computer Animation
Full Sail University
Winter Park, FL05.2024
High school diploma -
Dr. Rita H. Inos JR/SR High School
Rota, MP06.2013
Skills
- Troubleshooting
- Herbicide Application
- Chainsaw Operation
- Procurement
- Soil Sampling
- Inventory Management
- Help Desk
- Communication skills
- Customer service
- Microsoft Office
- English
- Sustainable forestry practices
- Plant propagation
- Data entry
- Seed collection
- Endangered species monitoring
- Pest control
- Problem solving
- Attention to detail
- Effective communication
- Team collaboration
- Time management
- Equipment calibration
- Quality assessment
- Documentation management
- Continuous improvement
- Emergency response
- Troubleshooting techniques
- Manual dexterity
- Proficient in Microsoft Word, Excel
- Maintenance and repair
- Team performance improvement
- Preventative maintenance
- Inventory management
- Computer skills
Certification
Secret Clearance
Military Service
United States Army, United States, Specialist, 01/01/15, 02/01/18, Led diverse training simulations to prepare teams for combat and emergency situations., Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons., Improved operations by working with team members and customers to find workable solutions., Demonstrated self-reliance by meeting and exceeding workflow needs., Instructed personnel on ways to reduce environmental hazards and proper use of PPE., Improved inventory control accuracies, ensuring proper maintenance of rifles, machine guns, mortars and hand grenades.
Personal Information
Timeline
Endangered Species Specialist
DNLR
07.2024 - 07.2025
Forestry Technician Volunteer
DLNR/Smart Trees Pacific
08.2023 - 07.2024
Customer Service Advisor II
Concentrix
10.2022 - 03.2023
Cable Technician/Installer
CUI Cable Services
11.2021 - 08.2022
Injection Molding Machine Operator
FERNCO, INC.
06.2020 - 05.2021
Sales Representative
AT&T
03.2018 - 04.2019
Infantry Rifleman
United States Army
01.2015 - 02.2018
Associate's degree - Computer Animation
Full Sail University
High school diploma -
Dr. Rita H. Inos JR/SR High School