JEREMY RICHMOND

Managed relationships with key stakeholders, created benchmarks for success and deliverables (including managing budgets) and plannned work assignments that met deadlines requirements while considering changes in budget or scope during the execution of the contract.

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Identified plans and resources required to meet project goals and objectives.
• Monitored project performance to identify areas of improvement and make adjustments.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Met project deadlines without sacrificing build quality or workplace safety.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.

Served as the primary Human Resources Specialist, Office Manager, and Program Coordinator to the Office of the Chief of Health Administration Service for 9 VA Medical Facilities throughout the Tampa Bay area encompassing Call Centers, Clinical Support Section, Patient Processing & Benefits Section, Performance Improvement Section, Transportation Service & Beneficiary Travel Section in support of the management of the Health Administration Service consisting of over 600+ employees

• Performed administrative duties in support of the management of Health Administrative Service including actions at the organizational, executive management, clinical, and administrative services for the largest service in the hospital
• Advised supervisor, management staff, and employees on established policies, procedures, and methods governing miscellaneous HR and administrative matters
• Prepared the initiation and revision of regulations and administrative policies in the service
• Managed employee database including demographics, timecards, leave balances, time in grade, and promotions while maintaining Service Monthly Strength Reports to initiate and coordinate personnel actions
• Identified and actioned financial, personnel, and material needs for the service while maintaining various SharePoint, Hospital Policy Memorandums, Employee Travel, Resource Management Board, and Congressional Inquiries
• Provided training to supervisors and managers on HR specific regulations, processes, and rules

Supervised 48 team members and 23 Army civilians in the development, coordination, and implementation of operational plans in support of 850 recruiters, 112 recruiting stations, and 18 recruiting companies, across 6 states, Europe, and the entire Pacific Rim

• Advised the Supervisor on all Active Army and Army Reserve recruiting operations in support of meeting mission accomplishment requirements, interpreted policies, directives, and regulatory requirements on all enlistment activities
• Liaised between 8 military entrance processing stations and higher headquarters to enable seamless transition of over 15,000 new recruits
• Coordinated and executed operational assistance visits and inspections to certify subordinate offices remained compliant

• Attended a total of 1,485 instructional hours consisting of a foundations phase, followed by rotations through culminating with a 90-hour Adult Learning and Instruction Techniques course
• Attended classes to enhance character, self-expression, and strengthen teamwork abilities; developed critical reasoning, creative thinking, and decision-making skills
• Learned to analyze problems based on available information, arrive at logical solutions and decisions with reasonable speed, communicate reasoning and decisions, orally and in writing, and supervise to ensure proper execution

• Supervised the interview, education, processing, and enlistment of qualified applicants and managed the daily operations of 5 managers and 5 civilian personnel, processed over 2,000 new enlistees
• Conducted quality control checks and pre-screening on applicant packets and managed the processing of medical waivers
• Processed applicants from 33 recruiting centers; advised and assisted directors from 124 Army Reserve Troop Program Units in 3 states
• Processed contract incentives up to $105K per qualified recruit; responsible for property and equipment valued at $60

• Responsible for the health, safety, morale, and training of 3 recruiting stations consisting of 35 Senior Officers and their families
• Led and trained, and supervised an Army Recruiting company dispersed in an area spread over 10,588 square miles with a population of 1,005,777
• Assisted and advised the Chief Supervisor in the planning, coordination, and supervision of all activities in support of the unit's mission
• Set and enforced high standards of conduct, training, professional development, and operations

• Supported the administrative needs of 309 lead officers, 42 recruiting stations, and 7 recruiting companies
• Supervised administrative moral and medical waiver processing procedures
• Assisted the Senior Operations Manager in monitoring production indicators and statistics and overseeing the enlistment processing of applicants
• Recorded and reported recruiting force achievements and shortfalls to evaluate organizational and individual recruiting performance
• Analyzed regulatory guidance and prepared staff recommendations on all issues related to recruiting operations

• Directed, led, and supervised an Army recruiting station covering over 10,000 square miles and was responsible for the professional development, morale, health, and welfare of 12 senior officers
• Accounted for and trained future personnel awaiting entry onto active duty; maintain control and accountability of all assigned equipment
• Implemented and maintained a recruiting station management system to include the planning and execution of lead generation activities
• Developed and maintained relationships with high schools, colleges, and influencers in the local community

• Served as a Master Trainer at the United States Army Recruiting Headquarter in support of 5,346 officers, 800 civilian employees, 38 Recruiting units, and 256 recruiting companies
• Served as the Subject Matter Expert for all unit training initiatives and assisted the unit Master Trainers in determining training needs
• Assisted five units in identifying training needs through the department inspection program and served on the Mobile Recruiter Training Team
• Coordinated and conducted training for policy, doctrine, and information management systems and technology changes

• Represented the Army Recruiting department in the unique overseas environment of Europe, responsible for prospecting, contracting, interviewing, and processing qualified applicants for Army and Army Reserve enlistments
• Executed recruiting responsibilities and guidance counselor functions daily and conducted promotional activities for new enlistees
• Ensured accurate and timely Permanent Change of Station orders and coordinated travel for departing Future personnel to Army Initial Entry Training