Jeremy Rubach
Granada Hills,CA
Summary
Experienced with team leadership, customer service, staff training, and operational efficiency. Utilizes strategic planning to enhance performance and productivity. Effective in team collaboration and strategic planning with strong inventory management.
Overview
10
10
years of professional experience
Work History
Lead Registration Representative
One N Only Festival Travel Services LLC
03.2025 - Current
- Processed customer registrations efficiently, ensuring accuracy and compliance with organizational standards.
- Assisted clients in navigating registration systems, enhancing user experience and satisfaction.
- Maintained comprehensive knowledge of our third-party festival offerings to address inquiries effectively.
- Coordinated communication between departments to streamline registration workflows and resolve issues promptly.
Ground Control
Insomniac Events
01.2022 - 08.2023
- Event Informative first responder/Harm Reduction
- Maintaining a safe and fun environment
- Event Staff: Lost & Found, Ticketing, vending/merch booths, etc.
- Maintained comprehensive knowledge of festival offerings to address inquiries effectively.
- Roamed the crowds to ensure safety and would walkie for medical/security if needed.
Assistant Manager
PetSmart PetsHotel
01.2020 - 01.2022
- Meeting Clients, introducing them to the facilities and teaching them how we operate.
- Caring for Animals in facilities (Cleaning, feeding, walking, vet visits, Medicine distribution, checking in and out, etc.)
- Coordinated primary staff trainings, schedules, and tasks
- Placing orders, inventory and money management
Shift Supervisor/Team Lead
Starbucks
08.2015 - 01.2020
- I would Lead my team throughout their shifts
- Take down and count Tills and do the deposits
- Kept Inventory and placed inventory orders
- Made drinks and food alongside my baristas
- Trained and helped develop baristas
Education
High school diploma -
Wissahickon Senior High School
Ambler, PA06-2012
Skills
- Management (All areas)
- Training & Development
- Key Holder
- Money Management
- Inventory Management
- Administrative Tasks
- Delegation & Time Oriented
- Festival/Event Work (Have Worked in most departments)
- Fast Learner and always eager to learn new things
- Friendly, Reliable, Prompt
- Event safety
- Customer registration
- Time management
Timeline
Lead Registration Representative
One N Only Festival Travel Services LLC
03.2025 - Current
Ground Control
Insomniac Events
01.2022 - 08.2023
Assistant Manager
PetSmart PetsHotel
01.2020 - 01.2022
Shift Supervisor/Team Lead
Starbucks
08.2015 - 01.2020
High school diploma -
Wissahickon Senior High School