Jeremy Stevens Cook
Waterloo,IA
Summary
Motivated Store Associate with expertise in customer service, product merchandising, and inventory management. Skilled in effective communication, multitasking, and maintaining store cleanliness. Proven track record of enhancing customer satisfaction through proactive engagement and issue resolution.
Overview
4
4
years of professional experience
Work History
Store Associate
Mix & Match LLC
Waterloo, IA
01.2021 - Current
- Stocked shelves with merchandise and maintained inventory levels.
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Operated scanning equipment for price checks and stock replenishment.
- Assisted with loading and unloading deliveries from vendors.
- Processed returns and exchanges according to company policy.
- Performed daily opening and closing procedures for store operation.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Education
High School Diploma -
Waterloo East High School
Waterloo, IA05-2025
Skills
- Effective communication abilities
- Team Leadership
- Inventory Shipment Oversight
- Customer Engagement
- Return processing
- Visual Merchandising
Affiliations
Sports
- Football (2021-2022)
- Travel Basketball (2021-2022)
- Wrestling (2021-2022)
Extracurricular Activities
- Member of Celebration Church (2022-Current)
Accomplishments
Leadership Roles
- HowtoLife Global Movement, Iowa Event Co-Director (2024)
References
References available upon request.
Timeline
Store Associate
Mix & Match LLC
01.2021 - Current
High School Diploma -
Waterloo East High School
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