Jerene Rockstrom, MBA, CPC-I, CPMA, CPC
Summary
Efficient Revenue Cycle Manager adept at implementing procedural improvements and executing revenue metrics analysis to dive corporate financial objectives. Eager to apply 20 years of account management to increase revenue and add value as the to the Senior Manager of Billing and Collections for Providence Health Services.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Revenue Cycle Manager, Medical Coding Educator
Boise State University Health Services
Boise, ID
01.2018 - Current
- Successfully reduced Accounts Receivable (AR) by 35%, enhancing cash flow and financial stability
- Led successful audits, decreasing non-compliance by 21% and fostering a strong compliance culture
- Developed and delivered training on ICD-10-CM, CPT, and HCPCS, ensuring regulatory compliance
- Improved coding accuracy and operational efficiency by collaborating with IT to streamline processes
- Maintained effective communication, fostering a collaborative environment among providers and staff.
Revenue Cycle Manager – HIPAA Officer
Stevens County, NEWACS
Colville, WA
01.2013 - 01.2018
- Managed compliance and optimized reimbursement strategies for federal and state healthcare programs
- Enhanced coding accuracy and revenue optimization by 32% through diligent oversight and training
- Served as HIPAA Privacy Officer, ensuring adherence to privacy regulations and resolving complex issues.
Practice Administrator
Spokane Psychiatric Clinic, P.S.
Spokane, WA
01.2003 - 01.2013
- Managed daily operations, compliance, and business management, enhancing operational efficiency
- Led performance evaluations and training, improving coding accuracy and documentation by 28%
- Implemented efficient billing practices, reducing accounts receivable (AR) by 35%.
Education
Master of Business Administration (MBA) -
Boise State University
Bachelor of Arts in Interdisciplinary Studies (Business and Health Leadership) -
Boise State University
Skills
- Expertise in Medical Coding and Billing: Proficient in ICD-10-CM, CPT, HCPCS; ensures accurate charge capture
- Advanced Auditing Abilities: Conducts detailed audits to adhere to industry standards and regulations
- Regulatory Compliance: Deep knowledge of HIPAA, Medicare; implements effective compliance programs
- Leadership and Team Management: Leads teams towards high performance through effective management
- Project Management: Manages projects from inception to completion, meeting organizational goals
- Technological Proficiency: Familiar with advanced medical billing software and EHR systems
- Training and Education: Develops and delivers educational programs for medical professionals
- Problem-Solving: Identifies and resolves issues within the revenue cycle, implementing effective solutions
- Collections Efficiency: Demonstrated ability to significantly reduce accounts receivable through strategic collection processes
- Vendor Relationship Management: Skilled in establishing and nurturing productive relationships with vendors to optimize service delivery and cost efficiencies
Certification
- AAPC Certified Coding Instructor (CPC-I)
- Certified Professional Medical Auditor (CPMA)
- Certified Professional Medical Coder (CPC)
Personal Information
Title: MBA, CPC-I, CPMA, CPC
References
References Provided Upon Request
Timeline
Revenue Cycle Manager, Medical Coding Educator
Boise State University Health Services
01.2018 - Current
Revenue Cycle Manager – HIPAA Officer
Stevens County, NEWACS
01.2013 - 01.2018
Practice Administrator
Spokane Psychiatric Clinic, P.S.
01.2003 - 01.2013
Master of Business Administration (MBA) -
Boise State University
Bachelor of Arts in Interdisciplinary Studies (Business and Health Leadership) -
Boise State University
- AAPC Certified Coding Instructor (CPC-I)
- Certified Professional Medical Auditor (CPMA)
- Certified Professional Medical Coder (CPC)
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