Jerene Strickland
Customer Service Representative
Del Rio,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Security Forces Member
United States Air Force
Whiteman Air Force Base, MO
04.2018 - 09.2023
- Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Led, managed, and performed force protection duties to protect personnel and resources.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Utilized advanced communications technology to plan and execute missions.
Assembly Line Worker
Regal Marine Industries
Valdosta, GA
06.2016 - 02.2018
- Boxed, labeled, and transported items to support assembly operations.
- Completed durable assemblies and subassemblies with hand and power tools.
- Assisted quality assurance by inspecting items and removing defective parts.
- Assembled components with minimal supervision, exceeding expected project milestones.
Front Desk Associate
Jacks Lanes Bowling Alley
Valdosta, GA
10.2015 - 02.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Education
High School Diploma -
08.2013 - 05.2017
No Degree - Criminal Justice
05.2001 -
Skills
Communication Skills
Computer Skills
Multitasking Skills
Creative problem solving
Multi-line phone talent
Technical Support
Timeline
Security Forces Member - United States Air Force
04.2018 - 09.2023
Assembly Line Worker - Regal Marine Industries
06.2016 - 02.2018
Front Desk Associate - Jacks Lanes Bowling Alley
10.2015 - 02.2017
Valdosta High School - High School Diploma,
08.2013 - 05.2017
Community College of The Air Force - No Degree, Criminal Justice
05.2001 -