Manage daily operations including staffing levels, budgeting, scheduling and resource allocation.
Ensure that staff members adhere to professional standards of practice.
Oversight of 100+ direct reports and provide annual performance evaluations.
Employ active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.
Develop and initiate departmental goals, standards of performance, policies and procedures.
Liaise between patients and physicians, initiating discussions regarding care.
Evaluate quality index scores and key performance indicators to identify opportunities for improvement.
Clinical Coordinator 5th Surgical
St. Anthony Hospital
Gig Harbor, WA
10.2015 - 07.2018
Unit leader responsible for supporting the Clinical Manager with day to day unit operations.
Unit based educator for staff responsible for implementing regional education and change initiatives. Organized continuing education opportunities and onboarded new staff members.
Provided direct supervision to clinical staff members in accordance with regulatory standards.
Ensured compliance with all applicable laws, regulations, policies, and procedures governing healthcare service delivery.
RN Charge Nurse/Relief Hospital Supervisor
St. Anthony Hospital
Gig Harbor, WA
06.2011 - 10.2015
Charge Nurse for busy 32 bed post surgical unit supporting core staff of 6 RNs, 4 CNAs and Unit Secretary for 12 hour shifts.
Relief Hospital Supervisor with oversight of 80 inpatient beds, 25 ED beds and the associated staff for any given shift.
Both roles were responsible for expert patient placement and hospital throughput while supporting all staff and situational needs as they developed using policy and procedure as decisional framework.
Staff RN Med/Surg
St. Anthony Hospital
Gig Harbor, WA
02.2009 - 06.2011
Monitored patients post-surgery, managed medical equipment and administered medications and IVs in a primary care nursing model with patient ratios of 5-6:1.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
Educated patients and families on disease prevention, treatment plans, and post-hospitalization needs.
Staff RN Med/Surg
St. Joseph Medical Center
Tacoma, WA
02.2005 - 02.2009
Monitored patients post-surgery, managed medical equipment and administered medications and IVs in a primary care nursing model with patient ratios of 5-6:1.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
Educated patients and families on disease prevention, treatment plans, and post-hospitalization needs.
LPN Office Nurse-Lead
University Place Medical Clinic
Tacoma, WA
07.1995 - 02.2005
Assisted physicians with patient care, including administering injections and medication in a 6 Provider clinic.
Lead team of medical office assistants, scheduler.
Telephone Triage for incoming patient calls. Assisted Medical team writing triage protocols and algorithms for non-licensed personnel to follow.
Organized medical supplies and equipment to maintain a safe and efficient work environment.
LPN Office Nurse
Robert H. WIlson, MD
Tacoma, WA
12.1989 - 07.1995
Assisted physician with patient care, including administering injections and medication in a 1 Provider clinic.
Organized medical supplies and equipment to maintain a safe and efficient work environment.
Conducted physical assessments of patients, such as measuring vital signs, height, weight.
Staff LPN Med/Surg
Harrison Hospital
Bremerton, WA
01.1985 - 12.1989
Conducted assessments of patients' physical and mental health conditions in both team nursing and primary care staffing models, depending on staffing.
Monitored vital signs, collected specimens, and documented patient information.