Jeri Ann Anderson
Columbus,Indiana
Summary
To seek a case management position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Field Coordinator
Hometown Waiver Solutions
2023.07 - 2024.03
- Maintained client satisfaction by maintaining frequent progress updates and addressing any concerns promptly.
- Optimized utilization of waiver services to benefit clients and company alike.
- Attended quarterly and annual meetings to communicate program needs and updates and maintain regular team communication
- Wrote and updated risk plans based on IDT recommendations
- Trained staff on client specific needs and documentation requirements
Program Coordinator
A New Level
2022.03 - 2023.07
- Improved staff performance by providing ongoing training, coaching, and mentoring.
- Maintained compliance with state regulations through thorough record-keeping, documentation, and reporting.
- Managed SSI budgets effectively to maintain resources for my clients within the supported living setting.
QIDP
Help At Home, Inc
2012.10 - 2023.03
- Collaborated with multidisciplinary teams to address client needs, in home and community services, and formulate tailored support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Evaluated program effectiveness continually through data analysis and writing quarterly summaries
Education
Bachelor of Science - Public Health
Indiana University - Purdue University Indianapolis
Indianapolis, IN08.2006
Skills
- Relationship Building
- Documentation proficiency
- Resource Identification
- Client Advocacy
- Organization and Multitasking
- Written and verbal communication
- Reliability
- Time Management
Timeline
Field Coordinator
Hometown Waiver Solutions
2023.07 - 2024.03
Program Coordinator
A New Level
2022.03 - 2023.07
QIDP
Help At Home, Inc
2012.10 - 2023.03
Bachelor of Science - Public Health
Indiana University - Purdue University Indianapolis
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