Summary
Overview
Work History
Education
Skills
Timeline
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Jeri Bethea

Philadelphia,Pa.

Summary

Self-motivated detail-oriented professional that brings proven leadership, organizational and customer relations skills. Independently solves problems with a history of retaining clients. Possess strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.

Overview

21
21
years of professional experience

Work History

Conflicts Analyst

Ballard Spahr
09.2015 - 06.2020
  • Conduct conflict research by running timely, accurate searches, analyze reports and maintain data in database
  • Process electronic new matter and client opening requests
  • Responsible for confidential data and data integrity
  • Provide exceptional customer service interaction with attorneys, vendors and legal staff pertaining to the Conflicts Group and its processes
  • Provide all services as needed in person and or remotely as directed to legal staff and outside customers.
  • Supported new client onboarding by conducting timely conflict checks and escalating issues as needed.
  • Collaborated with various departments to gather necessary information for comprehensive conflict analysis.
  • Assisted in the development of training materials for staff members, increasing overall awareness of conflict identification and resolution procedures.
  • Participated in firm-wide initiatives aimed at enhancing overall risk management practices, contributing to a culture of compliance.
  • Trained arbitrators and mediators on dispute resolution and negotiation strategies to boost productivity.

Litigation Support Analyst

Dechert LLP
10.2000 - 06.2015
  • Maintain the day-to-day relationship with litigation attorneys and paralegals to ensure productive responsiveness to their matters
  • Perform bibliographic coding and annotating with litigation databases of documents
  • Work in the preparation and computerization of exhibits for trial
  • Perform quality control functions on various databases
  • Organize depositions, hearing and trial testimony for lawyers and paralegals
  • Provided remote litigation support to legal staff and vendors
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Provide training services to staff and outside customers.

Records Storage Coordinator

Dechert LLP
12.1999 - 10.2000
  • Manage the quality control process of validating firmwide files
  • Updating Legal Key Records management software
  • Responsible for indexing firm wide documents
  • Perform and or execute all diversified duties as assigned.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

Education

Bachelor of Science in Criminal Justice -

University of Phoenix
08.2019

Associate in Business Management -

University of Phoenix
08.2008

Skills

  • Microsoft Office: Excel, PowerPoint, Outlook & Word
  • Customer Service
  • Work Planning and Prioritization
  • Relationship Building
  • Data Entry
  • Document Management

Timeline

Conflicts Analyst

Ballard Spahr
09.2015 - 06.2020

Litigation Support Analyst

Dechert LLP
10.2000 - 06.2015

Records Storage Coordinator

Dechert LLP
12.1999 - 10.2000

Bachelor of Science in Criminal Justice -

University of Phoenix

Associate in Business Management -

University of Phoenix

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Jeri Bethea