Jeri Cecere

I would supervise a team of 78 associates to maintain daily operations of picking online orders that customers ordered, I had to meet daily metrics, assign associates to proper locations, and made my associates schedules. Many other duties.

• Ensured compliance with company policies, industry regulations, and safety standards in all aspects of store operations.
• Streamlined store operations through strategic planning and efficient use of resources.
• Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
• Managed staff scheduling, ensuring optimal coverage during peak hours and reducing labor costs.
• Engaged customers and provided very high level of service and support, helping find desired products and items.
• Reduced employee turnover rate by fostering a supportive work environment and providing ongoing training opportunities.
• Coordinated regular team meetings to discuss progress, share best practices, and address challenges effectively.
• Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
• Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
• Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.

• Reduced waste and material costs by accurately measuring, cutting, and installing various building materials according to project requirements.
• Enhanced overall project aesthetics by applying expert knowledge of paint color combinations, tile patterns, and other design elements.
• Assisted in the completion of remodeling projects on time and within budget through effective coordination with team members.
• Collaborated with lead remodelers to create visually appealing spaces that met client expectations and design specifications.
• Enhanced client satisfaction by providing high-quality remodeling support and maintaining a clean work environment.
• Assisted lead remodeler in managing subcontractors effectively, ensuring timely completion of specialized tasks without compromising quality standards.
• Developed strong relationships with clients through excellent communication skills and attention to detail throughout the remodeling process.
• Maintained a safe work environment by adhering to all safety protocols and wearing appropriate personal protective equipment as required.
• Contributed to exceptional customer experiences via meticulous attention to detail when executing finishing touches on completed projects.