Jeri Chismar
North Myrtle Beach,SC
Summary
Versatile and dynamic, adept at maintaining composure in high-pressure environments as demonstrated at The Caravelle Resort/R J's Restaurant and Grill. Excelled in hospitality service expertise and strong multitasking, ensuring customer satisfaction through attentive service and efficient handling of transactions. Proven ability to foster a welcoming atmosphere, enhancing guest experiences with a blend of hard and soft skills.
Overview
18
18
years of professional experience
Work History
Waitress, Cashier, Hostess, Bartender
The Caravelle Resort/R J's Restaurant and Grill
05.2007 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Receptionist/Customer Service Representative
Oceanfront Vacation Rentals
01.2010 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
Education
High School Diploma -
Smithfield Senior High School
Smithfield, NC06-1977
Skills
- Strong multitasking
- Greeting guests
- Cleanliness
- Hospitality service expertise
Accomplishments
I received Employee of the Year award in 2019 and received $500.00 and a plaque.
Employee of the Year 2019
I received Employee of the Year in 2019 due to my hard work and dedication to the company. I am very proud of my accomplishment.
Timeline
Receptionist/Customer Service Representative
Oceanfront Vacation Rentals
01.2010 - 05.2024
Waitress, Cashier, Hostess, Bartender
The Caravelle Resort/R J's Restaurant and Grill
05.2007 - Current
High School Diploma -
Smithfield Senior High School
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