Jeri Coyle

• Corrected, completed and processed claims for multiple payer codes.
• Processed online and paper appeal submissions and refund requests.
• Processed billing calls and answered questions from patients and third-party carriers.
• Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
• Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
• Monitored outstanding invoices and performed collections duties.

• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Cross-trained existing employees to maximize team agility and performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• Immunized patients to protect from preventable diseases.
• Performed various medical procedures such as Flu Vaccine and Respirator Physicals/Respirator Mask Fit procedures. DOT Physicals (Medical Assistant)
• Took patient medical histories and vital signs as well as performed venipunctures, injections and diagnostic procedures and ancillary tests.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
• Developed and initiated projects, managed costs.

See role under Center Administrator, some position just different title from one company to another.