Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeri Dueñes

Lubbock

Summary

Professional with a background in both human development and family studies, along with over ten years of experience working directly with people from all walks of life, I am confident in my ability to contribute meaningfully to your team. My career has been built on a foundation of compassion, understanding, and effective communication—qualities that I believe are vital in a social service role.

I hold an Associate’s degree in Biology and a Bachelor’s degree in Human Development and Family Studies. These educational experiences have provided me with a deep understanding of early childhood development, family dynamics, and the psychological and emotional needs of individuals at different stages of life. I have spent the last two years working as a self-employed stylist, which has given me the opportunity to work with diverse clients and tailor my approach to meet individual needs/skills that are highly transferable to social services, where empathy and personalized care are critical.

Throughout my career, I have developed strong interpersonal skills that allow me to connect with people, build trust, and offer support in ways that make them feel heard and valued. Whether working with clients to improve their appearance or providing emotional support, I have always approached my work with kindness and respect, ensuring that each person I interact with feels understood.

Overview

13
13
years of professional experience

Work History

Cosmetologist

Self Employed
01.2023 - Current


  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Achieved consistent growth with careful planning and execution of business development initiatives.

Assistant Manager

SportClips Haircuts
05.2015 - 01.2023
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.

Cosmetologist

Regis Hair Salon
08.2014 - 05.2015
  • Established a loyal client base by consistently providing exceptional services, resulting in increased referrals and word-of-mouth recommendations.
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Demonstrated expertise in various color techniques to create customized looks that met client expectations.

Cashier

Professional Pharmacy
05.2012 - 05.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Waitress

Texas Cajun Cafe
05.2012 - 08.2012
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Bachelor of Science - Human Development And Family Studies

Texas Tech University
Lubbock, TX
12.2020

Associate of Science - Biology

Howard College
Big Spring, TX
05.2015

Skills

  • Social skills
  • Scheduling appointments
  • Client consultation
  • Continuing education
  • Relationship building and management
  • Performance Management
  • Problem-solving aptitude
  • Effective leader
  • Advanced interpersonal skills

Timeline

Cosmetologist

Self Employed
01.2023 - Current

Assistant Manager

SportClips Haircuts
05.2015 - 01.2023

Cosmetologist

Regis Hair Salon
08.2014 - 05.2015

Cashier

Professional Pharmacy
05.2012 - 05.2014

Waitress

Texas Cajun Cafe
05.2012 - 08.2012

Bachelor of Science - Human Development And Family Studies

Texas Tech University

Associate of Science - Biology

Howard College
Jeri Dueñes