Jeri Guiglio
Orland Park,IL
Summary
Analytical and process-focused Talent Acquisition Program Analyst with a consistent record of optimizing processes and leveraging technologies to drive efficiency and results. Possessing strong project management experience, excels in leading cross-functional teams to implement strategic initiatives that enhance recruitment operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Talent Acquisition Program Analyst
Kraft Heinz
03.2022 - Current
- Overhauled Hiring Manager training through the development of "License to Hire," a comprehensive 6-part training program tailored for Hiring Managers and Interview Panel Members. This initiative resulted in a notable increase of Hiring Manager NPS by +6 points (compared to the previous year's Q2 2022).
- Directed the Hourly Onboarding enhancement project as Project Manager, establishing a centralized resource hub and overseeing the creation of 7 new resource documents for HR Plant Partners, Hiring Managers, Plant Managers, and Off Shift Supervisors. This initiative led to a significant surge of +15 points in New Employee NPS (compared to the previous year's Q4 2022).
- Conceptualized and implemented the Welcome Packet, a comprehensive resource tailored for new employees, available in both English and French Canadian languages, to support Hiring Managers.
- Implemented 4 new reporting workbooks to enhance data analysis and reporting capabilities within the Talent Acquisition team.
- Spearheaded the creation of the Talent Acquisition Playbook, serving as a standard operating procedures (SOP) resource guide for Talent Acquisition members, ensuring consistency and efficiency in processes and practices.
Talent Attraction Coordinator
Kraft Heinz
04.2021 - Current
- Served as Project Coordinator for the successful pilot of XOR, an automated Screening and Scheduling tool, piloted in 10 plants. This initiative resulted in significant time savings for recruiters, with an average reduction of 5 hours in screening and scheduling tasks per week.
- Created and implemented a comprehensive Budgeting, Contracting, and Invoice SOP resource guide tailored for Talent Acquisition Managers, Invoice Specialists, and ZBB Partners. This initiative aimed to streamline and standardize processes, ensuring alignment across teams.
- Developed a custom analytics tool on Monday.com for the newly formed Talent Attraction Manufacturing team. This tool effectively displayed recruitment data related to over 70 hiring/community events held across 32 manufacturing plants in the US and Canada, facilitating informed decision-making and strategic planning.
Training Lead - Career Experience
Apple
03.2020 - 04.2021
- Pioneered the development and implementation of the Work From Home Curriculum to support employees during the pandemic, ensuring seamless transition to remote work.
- Directed a team of 6 facilitators, collaborating closely to develop and deliver comprehensive training material.
- Spearheaded the development and execution of the Return to Office training program, encompassing change management strategies and facilitation of training sessions.
- Orchestrated Market-wide training initiatives for 22 stores, providing guidance to Training Leads and facilitators.
- Attained the highest score in store training module completion within the market, achieving an impressive 96% employee completion rate.
Preservation Lead
Apple
11.2015 - 04.2021
- Attained the highest Back of House Employee NPS Score in a 22-store market, achieving a perfect score of 100%. Consistently ranked within the top 5% in Global BOH Employee NPS Score from 2019 to 2021.
- Earned the highest Safety Score on the Apple Safety Assessment within the market from 2019 to 2021.
Led the Back of House team in achieving the highest Business Engagement within the market, resulting in the successful introduction of 10 new business accounts for the Apple Business Team. - Spearheaded the implementation of a Paperwork Preservation Training program amongst market Preservation Leads, resulting in a remarkable 78% increase in Paperwork Preservation compliance.
Education
Bachelor of Science - Psychology
Ashford University
Clinton, IAAssociate of Arts - Multimedia Design
The School of Art Institute
Chicago, ILSkills
- Plans and Aligns
- Managing Complexity
- Communicates Effectively
- Action Oriented
- Ensures Accountability
- Balances Stakeholders
- Optimizes Work Processes
- Collaborates
- Decision Quality
Certification
SAFe Certified - Agile SAFe Certification - Scaled Agile
June 2022-Present
Timeline
Talent Acquisition Program Analyst
Kraft Heinz
03.2022 - Current
Talent Attraction Coordinator
Kraft Heinz
04.2021 - Current
Training Lead - Career Experience
Apple
03.2020 - 04.2021
Preservation Lead
Apple
11.2015 - 04.2021
Bachelor of Science - Psychology
Ashford University
Associate of Arts - Multimedia Design
The School of Art Institute