Jeri Hall

Established and maintained relationships with the Director and Hiring Manager to determine workforce needs and executed recruitment and onboarding strategy. Managed full-life cycle recruitment process (sourcing, pre-screening, assessments, work within ATS, background checks, substance screening, created offer letters, onboarding, etc.) for all candidates moving forward to join the team. Ensured compliance with all state and federal laws/regulations regarding selection and onboarding; provided guidance to the Director on any necessary requirements. Attended and coordinated recruitment and hiring events; tracked attendance data for future event planning. Performed other duties/projects as assigned. Managed a high volume of requisitions across various departments while maintaining excellent customer service standards for both internal stakeholders and external candidates. Provided exceptional candidate experience throughout the entire hiring process, ensuring clear communication, timely feedback, and respectful interactions.

Overseen the initial, reappointment and expiring processes for all assigned providers ensuring compliance with the regulatory bodies (Medical Staff Bylaws) Rules and Regulations, policies and procedures. Strengthened credentialing processes by participating in continuous improvement initiatives. Boosted productivity levels within the credentialing team by training new employees on proper procedures and best practices within the role specific to Mid-level and Protocol Agreements. Streamlined the credentialing process by implementing an efficient tracking system for medical staff applications by utilizing Cactus to monitor assigned applications, licensure renewals, risk reviews, privileging appointments and follow-ups completed daily.

Served as first point of contact to new hires by sending welcome/ onboarding packets to request application completion, supporting documents, username/passwords (if needed) and also risk reviews. Strengthened relationships with external agencies by responding promptly to verification requests and inquiries regarding providers'' credentials. Ensured smooth communication flow between departments by acting as a liaison between medical staff services and other administrative units. Fostered a positive work environment through active participation in team meetings, collaborating on strategies to improve departmental performance. Maintained renewals for continuing education certifications, local and federal licensure, CAQH profiles, up to date immunizations, insurance coverage and all compliance follow ups.

Tracked orders and notified customers of status or potential delays. Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary. Ensured compliance with industry regulations, reducing the risk of fines or penalties. Managed cross-functional teams for efficient project execution and timely completion. Coordinated with suppliers for timely delivery of materials, ensuring continuous production. Enhanced team communication with weekly meetings to discuss logistics challenges and solutions. Adapted logistics strategies to meet changing market demands and customer needs swiftly. Monitored performance of logistics operations to identify areas for improvement.