Jeri Hargraves
Cashier, House cleaner, Detailing and more.
Elm Mott,TX
Summary
Dedicated professional with extensive experience in cleaning and customer service, notably at JLH Cleaning and Detailing Services. Proven expertise in deep cleaning and surface sanitation, enhancing client satisfaction through tailored solutions. Strong interpersonal skills foster lasting client relationships, while meticulous attention to detail ensures high-quality results. Committed to maintaining safe and sanitary environments.
Experienced with deep cleaning techniques and efficient organization methods to create spotless and welcoming spaces. Utilizes effective cleaning products and equipment to ensure hygienic environments. Knowledge of time management and prioritization to complete tasks swiftly and thoroughly.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
House Cleaner & Detailing Service
JLH Cleaing and Detailing Services
2022 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trashcans and transported waste to collection areas.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Verified cleanliness and organization of storage areas and carts.
- Washed and put away kitchen dishes, utensils and glassware.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Sorted, laundered and put away various laundry items.
- Rotated linens in storerooms and replenished when supplies ran low.
Assistant Manager
Circle K
2021 - 2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Oversaw daily operations to maintain store cleanliness and organization.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Front Counter Clerk
JOHNNIES CLEANERS
2011 - 2019
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Collaborated with store management to implement promotional strategies that boosted sales figures significantly.
- Maintained a clean and organized workspace, enhancing overall store appearance and functionality.
- Ensured timely completion of inventory tasks, supporting accurate stock levels for optimal store performance.
- Increased repeat business by creating personalized experiences for customers based on their preferences and needs.
- Handled cash transactions accurately, reducing discrepancies and maintaining proper cash control.
- Provided exceptional customer service through active listening and effective communication skills.
- Managed high-volume periods with ease by prioritizing tasks effectively and staying calm under pressure.
- Balanced end-of-day cash registers meticulously ensuring accuracy in all financial records handled daily.
Cashier
AL'S BBQ
2016 - 2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
Cefco
2014 - 2015
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Increased sales of promotional items by informing customers about current offers.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Belton High School
Belton, TXSkills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Kitchen cleaning
- Quality assurance
- Deep cleaning expertise
- Surface sanitation
- Clothes laundering
- Clutter removal
- Pet mess cleanup
- Wall scrubbing
- Waste disposal
- Safe chemical handling
- Dusting techniques
- Laundry proficiency
- Surface disinfection
- Laundry cleaning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Flexible work hoursPaid time offWork from home option401k matchWork-life balanceQuote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Accomplishments
- Promoted to assistant Manager for exceeding company goals and expectations for less than 3 weeks. I was hired on as a regular cashier at Circle K, but i went above and beyond. I was able to catch on faster than most (this is what i was told by my manager).
Timeline
House Cleaner & Detailing Service
JLH Cleaing and Detailing Services
2022 - Current
Assistant Manager
Circle K
2021 - 2022
Front Counter Clerk
JOHNNIES CLEANERS
2011 - 2019
Cashier
AL'S BBQ
2016 - 2017
Cashier
Cefco
2014 - 2015
High School Diploma -
Belton High School
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