Jeri Hawkins
Franklin,IN
Summary
Accomplished HR professional with a proven track record at Amcor Rigid Plastics, enhancing workforce efficiency and fostering diversity. Skilled in HRIS Systems and adept at building strong employee relations, I've significantly improved onboarding processes and streamlined payroll coordination, contributing to a more inclusive and productive workplace environment. Decisive Human Resources Representative performs highly responsible personnel management duties requiring advanced personnel skills and techniques in major functional areas of HR. Establishes and maintains effective working relationships with various operating units to effectively accomplish recruitment, employee records, benefits and management development and training tasks. Consistently exercises initiative and independent judgment and skilled at building and managing interpersonal relationships at all levels to objectively coach employees through complex, difficult, and emotional issues.
Overview
15
15
years of professional experience
Work History
Human Resources Representative
Amcor Rigid Plastics
04.2022 - 08.2024
- Provided guidance to managers regarding employee relations issues, promoting fair treatment across all departments.
- Optimized HR operations by utilizing technology solutions, such as applicant tracking systems and HRIS platforms.
- Collaborated with local, state and federal agencies to secure hiring and training assistance.
- Streamlined recruitment processes for faster candidate selection and onboarding.
- Answered employee inquiries regarding health benefits and 401k options.
- Conducted exit interviews to gain insight into areas needing improvement within the organization''s human resources practices.
- Maintained accurate personnel records, safeguarding confidential information while keeping it updated.
- Maintained accurate personnel records, safeguarding confidential information while keeping it updated.
- Created a positive work environment by addressing employee concerns promptly and professionally.
- Served as a liaison between employees and management, facilitating open dialogue to address common concerns effectively.
- Help implemented new change in HRIS System Software and implementing the change from UltiPro to Workday.
- Worked closely with functional experts in HR to optimize and shape programs for needs of client groups.
- Ensured legal compliance in all HR practices, minimizing potential liabilities for the organization.
- Supported diversity initiatives, fostering an inclusive workplace that values individual strengths and perspectives.
- Maintained employee files and delivered tracking system to identify trends and issues and process HR transactions in Workday.
- Established onboarding procedures, creating a welcoming experience for new hires that promoted long-term retention.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Completed human resource operational requirements by scheduling and assigning employees.
- Administered employee benefits programs and assisted with open enrollment.
Payroll Coordinator, Hr Coordinator and Admin
Essesx Furukawa - Superior Essex
07.2009 - 04.2022
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Completed bi-weekly payroll for 65 employees.
- Provided backup support for fellow team members during peak periods or absences, ensuring uninterrupted payroll processing continuity.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Managed year-end processes including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.
- Streamlined payroll processing by implementing efficient data entry and verification procedures.
- Maintained confidentiality of sensitive employee information by adhering to strict data protection policies and procedures.
- Partnered with external auditors during periodic reviews, providing necessary documentation to ensure clean audit results related to payroll transactions.
- Maintained compliance with federal and state regulations by staying up-to-date on labor laws and tax codes related to payroll.
- Implemented a new payroll software system that increased efficiency in processing times and reduced manual workload for the team.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Facilitated seamless onboarding of new hires by providing comprehensive training on timekeeping and payroll policies.
- Managed payroll data entry and processing for 65 employees to comply with predetermined company guidelines.
- Improved employee satisfaction with timely resolution of payroll inquiries and concerns, fostering a positive work environment.
- Continually updated professional knowledge through participation in industry seminars and workshops, applying learned best practices to enhance the company''s payroll processes.
- Resolved payroll discrepancies quickly and successfully.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Provided customer service to employees regarding payroll inquiries and issues.
- Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Monitored front areas so that questions could be promptly addressed.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Kept high average of performance evaluations.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
- Reviewed human resources paperwork for accuracy and completeness.
- Evaluated timecards for accuracy on regular and overtime hours.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
Education
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT09.2025
Associate of Applied Science - Human Resources
Ivy Tech Community College of Indiana
Indianapolis, IN05.2018
Skills
- HR policies and procedures
- Onboarding process
- HRIS Systems
- HR analytics
- Diversity and Inclusion
- Employee Relations
- Exit Interviews
- New employee onboarding
- Policy Enforcement
- Recruitment Strategies
- Talent Acquisition
- Background Checks
- Benefits Administration
- Payroll coordination
- Employee Retention
- Payroll Administration
- Recruitment Management
- Workforce Planning
- Report Preparation
- Employee Surveys
- Employment law
- Compensation and benefits
- Orientation Programs
- Customer Relations
- Employee Onboarding
- Complex Problem-Solving
- Candidate Sourcing
- Pre-Employment Screening
- Microsoft Office Suite
- Confidential Document Control
- Orientation and Onboarding
- Vendor Relations
- Recruiting
- Presentation Preparation
- Attention to Detail
- Problem-solving abilities
- Time Management
- Teamwork and Collaboration
- Problem-Solving
- Multitasking Abilities
- Excellent Communication
- Microsoft Office
- Relationship Building
- Adaptability and Flexibility
- Effective Communication
- Active Listening
- Professional Development
- In-Person and Telephone Interviewing
- Employee Hiring
- Human Resources Management Systems
- Professionalism
- Recruitment and hiring
- Task Prioritization
- Self Motivation
Timeline
Human Resources Representative
Amcor Rigid Plastics
04.2022 - 08.2024
Payroll Coordinator, Hr Coordinator and Admin
Essesx Furukawa - Superior Essex
07.2009 - 04.2022
Bachelor of Science - Human Resources Management
Western Governors University
Associate of Applied Science - Human Resources
Ivy Tech Community College of Indiana
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