Jeri Patterson

• Processed student forms and maintained accurate student records.
• Implemented office procedures that improved workflow and reduced processing time for requests.
• Oversaw inventory management for office supplies, ensuring timely replenishment of resources.
• Processed staff orders throughout the school year.
• Answered multi-line phone system, routing over 75 calls pre day, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Ensured accurate record-keeping with diligent data entry and database management for vital student information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Organized office events, such as holiday parties or team-building activities to promote a positive school culture and boost employee morale.
• Managed scheduling and coordination of meetings for faculty and administrative staff.
• Collaborated on special projects as assigned by leadership.
• Enhanced office environment, organizing spaces for better workflow and employee comfort.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
• Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Volunteered to help with special projects of varying degrees of complexity.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Cover the main office secretary and classroom paraprofessionals when needed.

• Managed patient scheduling and appointment confirmations efficiently.
• Provided exceptional customer service to enhance patient experience.
• Coordinated communication between patients and medical staff effectively.
• Maintained organized patient records and confidential information securely.