Adaptable and strong leader with the ability to work independently, create effective organizational processes, and develop opportunities to further establish and meet organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Fredonia Veterinary Clinic
02.2022 - Current
Creating and maintaining employee records, gathering all related documentation, ensuring safety of said records, payroll, maintaining the HR department's policies and programs, answering employee questions regarding their benefits and compensation options and assisting with administration of their benefits, recruiting of potential employees, hiring, firing, reviewing current employees, leading orientation for new hires, managing staff meetings
Serves as liaison between staff and clinic owner, manages social media and website
Keeps track of budgets (P&L) and maintaining integrity of credit cards on file and records alike
Accounting, processing payments, and resolving employee and client conflicts
Creates schedule and takes call ins from staff.
Center Manager
Clean Slate
11.2019 - 02.2022
Supervised the activities of subordinates, Served as a key liaison with center external publics, particularly in relations to their advisory and financial support of center, including working in fundraising relating to memberships in center and sponsorships of center activities and related to the university and college development/capital campaign
Oversaw daily center operations and coordinates center activities through assigned staff; prioritizes and delegates work activities
Wrote communication and promotional literature for distribution such as newsletter, brochures or flyers and coordinates printing and distribution
Prepared and monitored budget for the Center and research, executive or student education projects
Prepared budget proposals and recommendations and established budget control system for controlling expenditures; controls expenditures in accordance with budget allocations; recommended equipment and resources for the center
Prepared periodic reports, financial statements and records on center projects, progress, status or other special reports for management or outside agencies
Designed, developed and recommended new programs, projects and activities relating to research, executive or student education
Developed and scheduled research, executive or student education in accordance with university's goals, objectives and funding limitations
Directs, monitors and participates in research activities including data collection, evaluation and analysis for a research project
Prepared or assisted in the preparation of proposals for funding of new or continuous projects
Evaluated center activities for effectiveness to develop improved methods; devises evaluation methodology and implements; analyzed results and recommends and/or takes appropriate action
Reviewed applications or other center documents to determine acceptance or make decisions pertaining to the center
Maintains direct contact with personnel of various outside organizations and university departments associated with center projects.
Regional Operations Coordinator
Ascension Living
12.2018 - 11.2019
Assist Directors/Leadership in day-to-day coordination and management of business operations
Monitor and manage business operations to meet company goals
Liaise between associates and payroll to ensure smooth operations delivery
Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines
Ensure compliance with company standards and procedures
Build and maintain strong professional relationships through regular meetings and communications
Provide direction and guidance to internal teams to achieve performance targets
Identify problems in operations process and resolve them in quickly and timely manner
Follow standard operating procedures for efficient business operations
Maintain clear and accurate operations documents/procedures for reference purposes
Create, maintain, and audit employee files and other various administrative tasks.
Assistant Director
Lincoln Village
07.2017 - 12.2018
Ensure all aspects of regulatory compliance are met for independent living, RCAC, and CBRF facilities, including workers' compensation, OSHA, and MSDS
Hiring, training, and supervising caregivers/CNAs and housekeepers, including creating staff schedules and addressing performance issues
Maintain files on any inspections, certifications, license renewals, and surveys
Notify executive director immediately of any inspecting organization entering the building
In coordination with director of nursing and executive director, ensure that systems are in place for all aspects of resident care, wellness, and life enrichment programs
Maintain an updated knowledge of community health resources to augment resident care
Meet with families to ensure needs can be met and new resident information is completed prior to move-in
Support the on-site marketing program, including phone inquiries, tours, and follow-up calls
Follow up in a timely manner to ensure consistent marketing in the community; manage community outreach programs
Manage employee performance appraisal process
Process employee payroll on time
Conduct staff meetings, in-service trainings, and new hire orientations
Set customer service expectations for all residents and visitors.
Head Registered Veterinary Technician /Shift Supervisor at Toronto Veterinary Clinic (Sister Clinic of Eglinton Hwy 10 Vet Clinic)Head Registered Veterinary Technician /Shift Supervisor at Toronto Veterinary Clinic (Sister Clinic of Eglinton Hwy 10 Vet Clinic)
HOSPITAL ADMINISTRATOR at Rose Veterinary Hospital & Mountain Rose Veterinary ClinicHOSPITAL ADMINISTRATOR at Rose Veterinary Hospital & Mountain Rose Veterinary Clinic