Jeri Robinson
37 Battalion Court, Bunker Hill,WV
Summary
Dynamic Resident Care Director at Spring Arbor Assisted Living with a passion for the geriatric resident. Keenly skilled in clinical leadership and operational management. Successfully developed individualized care plans and enhanced team performance through effective coaching. Proven ability to implement safety protocols and foster resident engagement, ensuring high standards of care and satisfaction. Committed to continuous process improvements and critical thinking in resident care.
Overview
16
16
years of professional experience
Work History
Resident Care Director
Spring Arbor Assisted Living
07.2009 - Current
- Assisted in developing individualized care plans for residents based on assessments and needs
- Supported daily operations by coordinating staff schedules and ensuring adequate coverage
- Learned to implement safety protocols and procedures to maintain a secure environment
- Helped organize resident activities to promote engagement and social interaction
- Collaborated with healthcare professionals to address resident health concerns promptly
- Participated in training sessions focused on enhancing caregiving techniques and best practices
- Maintained accurate documentation of resident progress and care interventions
- Adapted quickly to changes in resident needs, providing timely support as required
- Set and updated staff schedules, delegated assignments and monitored performance.
- Conducted admissions assessments to determine patient conditions and risk levels.
- Audited charts and medication to check compliance.
- Coordinated care with external agencies to best support resident needs.
- Supervised and coached team members on proper procedures and care standards.
- Assisted with development and execution of marketing strategies to maintain occupancy levels.
- Evaluated team performance regularly, addressing areas for improvement through coaching and mentoring.
- Liaised with families regarding resident progress, answering concerns promptly while maintaining professional boundaries.
- Implemented innovative solutions to address resident needs and preferences, fostering personalized care experiences.
- Coordinated multidisciplinary team meetings regularly to discuss individual cases thoroughly, optimizing holistic approaches to patient care.
Education
CS Monroe
Leesburg, VASkills
- Clinical leadership
- Operational management
- Team management
- Assessment skills
- Care planning
- Medication management
- Process improvements
- Nursing standards
- Conducting assessments
- Customer service
- Critical thinking
Timeline
Resident Care Director
Spring Arbor Assisted Living
07.2009 - Current
CS Monroe