Jeri Thayer
Palm Coast
Summary
Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.
Overview
16
16
years of professional experience
Work History
Principal Secretary
Flagler County Schools
07.2024 - Current
- Managed daily scheduling and calendar coordination for principal and administrative staff.
- Maintained confidential records and documentation, adhering to privacy regulations.
- Streamlined office procedures, enhancing workflow efficiency and support services.
- Trained new administrative staff on office protocols and software tools.
- Expedited principal''s daily activities through exceptional calendar management skills.
- Ensured a positive school environment by addressing parent inquiries professionally and promptly.
- Collaborated closely with school administrators to address issues, implement policies, and maintain a high-functioning learning environment.
- Streamlined workflow in the main office by delegating tasks effectively to other administrative staff members when required.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Established administrative work procedures to track staff's daily tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
Virtual Learning Support Assistant
Flagler County School District
08.2017 - 07.2024
- Taught students to navigate virtual classrooms.
- Orient new students to classes before they begin.
- Lead students through the Academic Integrity module before they begin coursework.
- Taught students to follow pace charts.
- Taught students who enter class after the first week to create individualized pace charts.
- Assist students with scheduling and conducting teacher calls, discussion-based assessments, and live virtual sessions.
- Required students to work daily and complete all expected work in order to stay on pace.
- Facilitate teacher contact with students.
- Assist students while they work in their courses by helping them upload assignments, maneuver through lessons, and interact with teachers.
- Proctor SAT testing and help with issues.
- Help students to set up their DBA’S and help them with any questions or studying that needs to be done before they can complete the course.
Guidance/ Ese Secretary
Flagler County School District
08.2020 - 05.2021
- Provide clerical support to assist with the efficient operation of day-to-day operations.
- Assist with enrollment of students/schedules.
- Communicate timely and correct information to students and parents.
- Review and record transcripts.
- Schedule appointments and assemble materials for IEP/504 meetings.
- Type and disperse counseling office communications.
- Assist in preparing for special projects.
- Perform other duties as assigned by the Administrative Staff.
- Organized and maintained accurate records for student attendance and academic performance.
- Coordinated communication between faculty, staff, and parents to streamline information flow.
Medical Assistant Instructor
Flagler County School District Flagler Technical Institute
08.2015 - 05.2017
- Taught specified subject(s) in the medical assistant curriculum for students’ understanding.
- Prepare detailed lecture notes on each topic to be taught, in line with adequate standards in the institution.
- Taught various understandings and approaches in the medical assistant field, to make students adaptable in discharging their duties on the job.
- Create room for interaction and students’ involvement in a given area.
- Administer tests and assignments to students to assess their understanding of topics.
- Participate in meetings and training organized by the school to train students with practices in the medical assistant field.
- Personally, supervise externships of students to ensure they are doing well.
- Promote the use of technology in teaching.
- Evaluate students’ performances and create effective means of rewarding surpassing students, while encouraging those not doing so well, by working with them to improve their academic performances.
Certified Medical Assistant
Front Range Orthopedics
12.2009 - 04.2012
- Talk to patients to obtain medical information.
- Acquired and recorded patients' temperature, pulse and blood pressure, weight and height measurements.
- Confirmed accurate completion of forms/reports for the admission for surgery of each patient.
- Accurately documented all assessment, treatments, medications, discharge instructions, and follow-up care.
- Performed monthly inventory and maintained office and medical supply counts.
- Assisted doctor’s non-invasive procedures.
- Provided assistance with removing casts, putting on new, removing and changing of bandages and splints.
- Refill prescriptions and arrange for physical therapy.
- Assisted in patient intake and managed medical records for efficient workflow.
- Supported physicians during examinations by preparing instruments and ensuring patient comfort.
Accounts Receivable Specialist
Tri-State Hospital Supply
- Handled a high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Closely managed monthly reconciliation schedules of all assigned accounts/rebate/incentive
- Efficiently handled cash flow reporting, posted cash receipts and analyzed.
- Performed targeted collections on past due accounts aged over 60 days.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Analyzed monthly balance sheet accounts for corporate reporting.
- Compiled general ledger entries.
- Processed credit card transactions and daily check deposits
Education
Bachelor of Science - Supervision and Management
Daytona State College
Daytona Beach, FLAssociate of Applied Science - Accounting
Washtenaw Community College
Ann Arbor, MICertification - Clerical Specialist
Saint Clair Community College
Port Huron, MICertified Medical Assistant - undefined
Pima Medical Institute
Colorado Springs, COSkills
- Excellent relationship-building skills
- Experienced in managing conflicts
- Effective verbal communication
- Proficient in software applications
- Self-driven professional
- Workplace organization
- Proficient in task management
- Skilled in timely meeting arrangements
- Effective decision-making skills
- Proficient in managing multi-line phone systems
- Cross-functional cooperation
- Experienced in facilitating meetings
- Office management
Timeline
Principal Secretary
Flagler County Schools
07.2024 - Current
Guidance/ Ese Secretary
Flagler County School District
08.2020 - 05.2021
Virtual Learning Support Assistant
Flagler County School District
08.2017 - 07.2024
Medical Assistant Instructor
Flagler County School District Flagler Technical Institute
08.2015 - 05.2017
Certified Medical Assistant
Front Range Orthopedics
12.2009 - 04.2012
Accounts Receivable Specialist
Tri-State Hospital Supply
Associate of Applied Science - Accounting
Washtenaw Community College
Certification - Clerical Specialist
Saint Clair Community College
Certified Medical Assistant - undefined
Pima Medical Institute
Bachelor of Science - Supervision and Management
Daytona State College