Driven and resourceful administrative professional with 15+ years of experience supporting the work of executives, directors, and managers. Experienced Track record supporting professional needs with well-organized precision. Successfully managing high-volume workloads in rapidly changing environments.
Overview
7
years of professional experience
Work History
Kohl Children’s Museum
Executive Assistant/Office Manager
08.2024 - Current
Job overview
Handle confidential and sensitive information with discretion and tact
Manage executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
Process travel expenses, purchase expenses and reimbursements for CEO & VP Development
Screen calls and emails and responded accordingly to support executive correspondence
Provide professional administrative support during board meetings, including agenda preparation and committee meeting summaries for board packets
Manage office inventory, tracking supplies and placing orders to ensure smooth daily operations
Ensured efficient account management for software tools and platforms
Contribute to budget management by tracking expenditures and identifying cost-saving opportunities
Coordinate events for staff members, promoting team-building activities and boosting morale within the workplace
American Hospital Association
Engagement Operations Specialist
02.2022 - 08.2023
Job overview
In addition to the roles and responsibilities listed as an Engagement Coordinator, I also;
Served as Lead Engagement Operations Specialist, overseeing and guiding a team of Engagement Coordinators to ensure seamless execution of strategies and initiatives.
Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
Streamlined processes and operations through strategizing and implementation
Supported team by providing documents, links and tools necessary to execute the tasks required
Worked with senior management to initiate new projects and assist in various processes; such as writing standard operating procedures, learning and teaching new platforms for usage by our team
American Hospital Association
Engagement Coordinator
02.2019 - 07.2022
Job overview
Responded to emails and other correspondence to facilitate communication and enhance business processes, including complex calendar management with focus on proper allocation of executive availability for 3-4 executives
Prepared documents, reports, and presentations for executives and board members using advanced software proficiencies
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity
Supported operations and high levels of engagement with members through activities such as in-person meetings, conference calls and virtual meetings
Support logistics for programs, travel arrangements for meetings and events, agenda preparation, and some catering/restaurant selection research
Coordinated high-level communications by liaising phone calls between our regional executives at AHA and senior staff from hospitals and external organizations, ensuring professional and seamless interactions
Led the Employee Activities Committee (EAC), organizing and executing office-wide events and initiatives for 150–300 employees, fostering engagement, team building, and a positive workplace culture.
Managed and organized office meeting space schedules via Outlook and internal site
Coordinated on-site and offsite events; catering, scheduling off-site dinner meetings, printed documents, and vendors
Facility maintenance
Cashiering; ensuring monies are allocated to correct accounts, and processing invoices for payment
Created office manager/coordinator policy and procedure manual
Education
School of Urban Missions
Chicago, IL
B.A. from Biblical Studies, Global Missions
06.2015
University Overview
GPA: Graduated Magna Cum Laude
Skills
Microsoft Office/365 & Teams
Smart Sheet
SharePoint
PaperSave
AMS
Blackbaud
Adobe Pro
Expense & Invoice Processing
Office Management
Event Planning
Scheduling & Calendar Management
Travel coordination
Database management
Spreadsheet tracking
Affiliations
Toastmasters International, Delivered prepared and extemporaneous speeches as well as evaluations of other speakers. Served as VP of Public Relations for our chapter from 2020 to 2021, served as VP of Membership/Treasury.
Employee Activity Committee (EAC), Chair of the Employee Activity Committee (EAC) 2021-2023.