Jeriah Schrack
Cuyahoga Falls,OH
Summary
Dynamic and engaging professional with a proven track record at Blue Door Cafe, excelling in guest engagement and safe food handling. Demonstrated ability to enhance customer satisfaction and maintain high-volume dining excellence. Skilled in beverage preparation and sales expertise, fostering warm relationships and upholding stringent hygiene standards.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Blue Door Cafe
09.2019 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Steak N Shake
11.2018 - 09.2019
- Managed time efficiently in order to complete all tasks
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Skilled at working independently and collaboratively in a team environment.
Server Assistant
Dewey's Pizza
05.2018 - 12.2018
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Assisted with dining room set up prior to and after service period.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collaborated with other staff members to maintain high-level customer satisfaction.
Education
Bachelor of Science - Computer Science And Programming
Kent State University
Kent, OH05.2026
High School Diploma -
Woodridge High School
Peninsula, OH05.2020
Skills
- Guest Engagement
- Table Bussing
- Safe Food Handling
- Food Running
- Beverage Preparation
- Daily specials memorization
- Front-of-house display creation
- Sales expertise
- High-volume dining
Timeline
Server/Bartender
Blue Door Cafe
09.2019 - Current
Server
Steak N Shake
11.2018 - 09.2019
Server Assistant
Dewey's Pizza
05.2018 - 12.2018
Bachelor of Science - Computer Science And Programming
Kent State University
High School Diploma -
Woodridge High School
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