JERIANNE FORBIS
Crestline,CA
Summary
Dynamic educational leader with a proven track record at AOE, excelling in program management and staff development. Expert in conflict resolution and fostering student engagement, I have successfully implemented innovative pedagogical strategies that enhanced academic performance and cultivated a positive school culture. I empower staff and students alike, creating inclusive environments that celebrate diversity and promote success.
Overview
21
21
years of professional experience
Work History
Manager
American Outdoor Education
Crestline, California
09.2021 - Current
- Developed and implemented training programs focused on outdoor education techniques to enhance staff capabilities.
- Managed logistical planning for outdoor programs, ensuring all equipment and resources were available for successful operations.
- Fostered partnerships with local organizations to expand program offerings and community engagement.
- Conducted performance evaluations for staff, providing feedback and setting growth objectives to enhance team effectiveness.
- Streamlined processes for program delivery, resulting in improved efficiency and participant satisfaction.
- Implemented safety protocols and risk management practices to ensure a secure environment for all participants.
- Facilitated team-building activities to enhance collaboration and communication among staff members.
- Monitored program outcomes and participant feedback to continuously improve educational offerings.
- Analyzed budgetary needs and allocated resources strategically to maximize program impact.
- Trained employees on additional job positions to maintain coverage of roles.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored staff performance and addressed issues.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Conducted performance reviews for team members.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Streamlined communication channels, improving information flow and decision-making speed.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Led professional development workshops for teachers to improve instructional strategies and classroom management techniques.
- Supervised and mentored staff to cultivate leadership skills and encourage professional growth within the school community.
- Engaged in conflict resolution strategies to address and mediate disputes among staff and students effectively.
- Facilitated communication between teachers, administrators, families and other stakeholders in order to promote collaboration among all participants in the educational process.
- Assessed current teaching methods and techniques used by staff members in order to provide feedback on their effectiveness.
- Organized regular meetings with faculty members to discuss issues related to instruction, assessment strategies and classroom management techniques.
- Monitored and evaluated performance of school employees.
- Ensured that all classrooms are equipped with necessary materials needed for successful instruction delivery including textbooks, computers, lab equipment .
- Instructed teachers on classroom management, behavior and instructional strategies.
- Presented resources and opportunities to teaching staff for further professional development and curriculum training courses.
- Facilitated staff meetings to convey policy changes and hear employee input.
- Collaborated with various departments to support and establish programs, lessons and student activities.
- Encouraged and voiced positive feedback to mentor and motivate new teachers.
- Interacted positively with staff to demonstrate professional conduct expectations of teaching and administrative personnel.
- Informed students and parents of policies and procedures regarding student behavior and disciplinary actions.
- Participated in professional development opportunities to stay current on educational trends.
- Recruited, hired and trained primary and supplemental teaching staff.
- Determined allocations of funds for classroom supplies and materials, authorizing purchases.
- Prepared drafts of course schedules and descriptions to estimate staffing and facility requirements.
Principal
PEFA
Makunduchi, Tanzania
01.2014 - 12.2015
- Led the evaluation, selection, purchasing, and pacing of adult ESL curriculum to support language acquisition and workforce readiness
- Led professional development workshops for teachers to improve instructional strategies and classroom management techniques.
- Supervised and mentored staff to cultivate leadership skills and encourage professional growth within the school community.
- Facilitated regular meetings with staff to discuss curriculum updates, share best practices, and address student concerns.
- Managed the allocation of resources to ensure compliance with budgetary constraints while maximizing educational opportunities.
- Conducted regular classroom observations to provide constructive feedback and support for teachers' ongoing development.
- Fostered an inclusive school culture by implementing programs that celebrate diversity and promote equity.
- Managed school administration operations and organized teacher schedules, student registration processes and class orientation sessions.
- Created an environment where all students feel valued regardless of their background or cultural identity.
- Monitored student academic performance data in order to identify trends or areas of need that require additional resources or support.
- Met and listened to student concerns to encourage, guide, and assist, resulting in improved academics.
- Oversaw school budgets, documented changes and tracked expenses to allocate and manage school funds.
- Developed positive relationships with school students, teachers and local community.
- Assessed current teaching methods and techniques used by staff members in order to provide feedback on their effectiveness.
- Organized regular meetings with faculty members to discuss issues related to instruction, assessment strategies and classroom management techniques.
- Monitored and evaluated performance of school employees.
- Provided instructional leadership to faculty and staff in the areas of curriculum development, assessment practices and professional growth activities.
- Ensured that all classrooms are equipped with necessary materials needed for successful instruction delivery including textbooks, computers, lab equipment .
- Presented resources and opportunities to teaching staff for further professional development and curriculum training courses.
- Developed, implemented and evaluated school policies and procedures.
- Developed and implemented strategic plans to enhance academic performance and foster a positive learning environment.
- Referred to student performance data to set educational goals and standards.
- Partnered with teaching staff to develop and improve curriculum offerings for students.
- Determined allocations of funds for classroom supplies and materials, authorizing purchases.
Principal
Hope of the Nations
Kigoma, Tanzania
01.2012 - 12.2013
- Led professional development workshops for teachers to improve instructional strategies and classroom management techniques.
- Supervised and mentored staff to cultivate leadership skills and encourage professional growth within the school community.
- Conducted regular classroom observations to provide constructive feedback and support for teachers' ongoing development.
- Created an environment where all students feel valued regardless of their background or cultural identity.
- Developed positive relationships with school students, teachers and local community.
- Assessed current teaching methods and techniques used by staff members in order to provide feedback on their effectiveness.
- Monitored and evaluated performance of school employees.
- Provided instructional leadership to faculty and staff in the areas of curriculum development, assessment practices and professional growth activities.
- Instructed teachers on classroom management, behavior and instructional strategies.
- Encouraged and voiced positive feedback to mentor and motivate new teachers.
- Served as a liaison between school administration, local government agencies and external organizations involved in providing educational services.
- Interacted positively with staff to demonstrate professional conduct expectations of teaching and administrative personnel.
- Oversaw compliance with state and federal laws related to education programs, student rights and safety regulations.
- Evaluated curricula, teaching methods and programs to determine effectiveness and compliance with local regulations.
Teacher: 3rd Grade
Family Resource Ministries
Brea and Chino Hills, USA
03.2008 - 05.2011
- Successfully educated the largest classes the district has ever had which was reflected by elevated SAT scores
- Effectively created and applied tiered instruction in multiple subjects
Substitute Teacher: K-5th Grade
Norwalk-La Mirada USD
, USA
11.2006 - 03.2008
- Sustained classroom work in a conscientious manner, following the daily program and plans of the regular teacher
- Maintained excellent discipline by utilizing teacher established assertive discipline plan
Teacher: 2nd-8th Grade
IQ 180 Academy
Hacienda Heights, USA
06.2005 - 08.2007
- Executed inquiry-based lessons to excite students about the scientific process and increase retention of content knowledge
- Implemented differentiation strategies that offered additional challenges to advanced students and scaffolded for below basic students
Education
Master of Arts - Teaching
Biola University
La Mirada, CA01.2011
Skills
- Conflict resolution
- Recruiting and interviewing
- Training and development
- Program and staff management
- Academic administration
- Growth mindset
- Student engagement
- Emotional intelligence
- Pedagogical strategies
- Cultural sensitivity
- Parent-teacher communication
Timeline
Manager
American Outdoor Education
09.2021 - Current
Principal
PEFA
01.2014 - 12.2015
Principal
Hope of the Nations
01.2012 - 12.2013
Teacher: 3rd Grade
Family Resource Ministries
03.2008 - 05.2011
Substitute Teacher: K-5th Grade
Norwalk-La Mirada USD
11.2006 - 03.2008
Teacher: 2nd-8th Grade
IQ 180 Academy
06.2005 - 08.2007
Master of Arts - Teaching
Biola University