Jerica Johnson
Chicago,IL
Summary
Security Officer with several years in law enforcement assisting citizens, investigating accidents, and conducting routine patrols. Committed to correctly documenting incidents to support expedited and accurate court proceedings.Im Also A very good customer service representative i work well with large or small groups I'm very passionate about any job i do.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patrol Officer
St Benard Hospital
Chicago, Illinois
11.2024 - Current
- Assisted in the development and implementation of crime prevention strategies.
- Participated in continuous training sessions to stay updated on law enforcement best practices.
- Patrolled assigned areas to detect criminal activity and provide public safety.
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
Security Officer
Page Security Inc
Chicago, US
11.2022 - 01.2023
- I secured and patrolled the CHA sites i was giving
- Maintained accurate logs of all security related activities.
- Enforced access control measures in accordance with established procedures.
Security Officer
Monterrey Security
Chicago, US
09.2022 - 11.2022
- I patrolled the field museum
- Performed first aid and CPR when necessary during emergency situations.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Security Officer
AGB Investigative Services
Chicago, US
08.2021 - 12.2021
- I was patrolling around making sure everything was ok
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Assisted with crowd control during large events held at the facility.
Picker/Packer
Amazon DSP
Chicago, US
04.2021 - 08.2021
- Picking and sorting packages for pick up
- Utilized hand-held scanners to scan barcodes and enter data into the system.
- Verified accuracy of incoming shipments against invoices and purchase orders.
Picker/Packer
Amazon DSP
Chicago, US
04.2021 - 07.2021
Housekeeper
Congress Hotel
Chicago, US
03.2019 - 08.2019
- I had to clean the rooms to make sure every one that came to stay was comfortable
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Used cleaning chemicals following proper guidelines.
Housekeeper
Holiday Inn Express and Suites
Springfield, US
10.2018 - 12.2018
- I had to clean all the rooms I was assigned to plus make sure the hallways where kept cleaned
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Used cleaning chemicals following proper guidelines.
- Disinfected telephones, light switches and other frequently touched objects.
Home Care Aide
Home Instead Senior Care
Homewood, US
01.2017 - 06.2017
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Planned optimal meals based on established nutritional plans.
- Accurately documented patient visits in an electronic health record system.
- Cared for disabled children or children with sick or disabled parents.
- Assisted clients with activities of daily living like meal preparation and feeding.
Education
High school or equivalent - Health
CYDI
Chicago, IL06.2017
Skills
- Cleaning
- Communications
- Customer Service
- Hospitality
- Housekeeping
- Time Management
- Cash Register
- Retail Sales
- Microsoft Office
- Word
- Cleaning Experience
- Communication Skills
- Filing
- Microsoft Word
- English
- Residential Cleaning
- Laundry
- Hospital Experience
- Food Preparation
- Caregiving
- Cash Handling
- CPR
- First Aid
- Law Enforcement
- Stress tolerance
- Patrol techniques
- Integrity and honesty
- Professionalism
- Excellent communication
- Public safety
- Team collaboration
- Time management abilities
Certification
- PERC Card, 10/01/21, Present
- Guard Card
- First Aid Certification
Additionalinformation - Armedlicense
True
Personal Information
Authorized To Work: US
Timeline
Patrol Officer
St Benard Hospital
11.2024 - Current
Security Officer
Page Security Inc
11.2022 - 01.2023
Security Officer
Monterrey Security
09.2022 - 11.2022
Security Officer
AGB Investigative Services
08.2021 - 12.2021
Picker/Packer
Amazon DSP
04.2021 - 08.2021
Picker/Packer
Amazon DSP
04.2021 - 07.2021
Housekeeper
Congress Hotel
03.2019 - 08.2019
Housekeeper
Holiday Inn Express and Suites
10.2018 - 12.2018
Home Care Aide
Home Instead Senior Care
01.2017 - 06.2017
High school or equivalent - Health
CYDI