Jerica Solomon
Raleigh,NC
Summary
Well-organized Administrative professional bringing excellent multitasking abilities developed over 5 years. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Certified Medical Assistant
North Raleigh Pediatrics
02.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Front Desk/CNA/MA
Center For Emotional Health
09.2021 - 01.2022
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
- Coordinated and performed patients vitals and urinary drug testing.
Receptionist Administrator
Bostick Nursing Center
07.2021 - 08.2021
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Promoted maintenance of professional and courteous customer interactions across all reception personnel.
- Utilized Point Click Care Software to retrieve and deliver information about residents.
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted customers and visitors in-person and via telephone calls.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Receptionist Assistant
Lendmark Financial
04.2021 - 06.2021
- Managed multi-line telephone system and greeted claimants during office visits.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
Customer Service Representative
Fidelity Investments
12.2020 - 03.2021
- Assisted clients in making beneficial and strategic decisions regarding investments, low-cash financing and sourcing overseas partners.
- Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
- Updated personnel handbooks and individual records to keep filed accurate and detailed.
- Operated computers programmed with accounting software to record, store and analyze information.
Customer Service Representative
Privis Health
06.2020 - 10.2020
- Greeted every guest with personable approach and provided knowledgeable service.
- Processed registrations with attention to compliance with operational policies and HIPPA standards.
- Verified Covid-19 test results accuracy and checked for completion prior to processing.
- Registered individuals for Covid-19 test services
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Counter Sales Manager
Hertz Corp.
01.2020 - 04.2020
- Executed sales and marketing initiatives to increase revenue for company.
- Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
- Implemented rental asset processes, including cleanliness standards.
- Generated sales for car rentals through targeted marketing.
- #1 Counter Sales Rep
Brand Ambassador
Media Star Promotions
06.2019 - 03.2020
- Communicated product value, quality and style to educate and entice potential customers.
- Provided customer service using extensive knowledge of RJ Reynold Tobacco Brands (Natural American Spirit, Velo, Vuse).
- Set up and broke down promotional booths and tents, talked to potential customers and Executive Analytics for successful promotional events.
- Analyzed consumer usage patterns to identify trends and target key demographics.
- Researched and organized competitor information using 2019 Integrated Solutions.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Oversaw department-wide transition into use of 2019 Integrated Solutions to consolidate and modernize sales team work output.
Wireless Sales Associate
Fast Wireless
02.2018 - 05.2019
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained organized, presentable merchandise to drive continuous sales.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Maintained records related to sales, returns and inventory availability.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Tracked stock using company inventory management software.
- Acquired estimate 1200 new customers, generating 13% of team revenue.
Administrative Secretary
Odyssey Contracting, LLC.
06.2017 - 01.2018
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Offered office-wide 50% software support and training, including troubleshooting issues and optimizing usage.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Produced highly accurate internal and external letters and memoranda.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Drafted professional business memos, letters and marketing copy to support business objectives and growth.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Kept reception area clean and neat to give visitors positive first impression.
- Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
Independent Beauty Consultant
10ACity, LLC.
10.2015 - 01.2017
- Capable of performing makeovers and simple demonstrations. Persuasive and hardworking with fluency in English and Spanish.
- Arranged merchandise to present visually appealing displays that drive sales.
- Completed purchases and processed payments.
- Demonstrated makeup techniques and suggested products that met clients' needs.
- Cultivated productive and positive relationships with customers built on loyalty and service.
- Met or exceeded sales goals on regular basis.
- Personable Independent Beauty Consultant with 6 years of experience independently selling B2B and products like Newspapers, Shoes/Clothes, Theme Park Tickets and Jewelry.
Apparel/Shoes Sales Associate
Footlocker
09.2012 - 07.2013
- Attached accessories and other details to achieve client satisfaction and meet original shoe designs.
- Kept detailed track and optimal management of inventory and materials needed for general and specific projects.
- Suggested materials to clients with specific needs to achieve functionality and style needs.
- Selected appropriate parts for different shoes and client wishes based on accessibility, inventories and designs.
- Increased sales by 10%
- Delivered software demonstrations to sales prospects and arranged focus groups to evaluate and support ongoing product development.
Education
Some College (No Degree) - Business Management
Savannah State University
Savannah, GA2013
High School Diploma -
Central High School
Macon, GA2013
Skills
- Marketing and advertising
- Business development and planning
- Systems and software programs
- Medical Histories and Vital Statistics
- Basic Laboratory Tests
- Electronic Health Records
- Injection Administration
- Healthcare Procedures
- Medical Records Management
- Inventory and Supply Management
- Patient Documentation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Certified Medical Assistant
North Raleigh Pediatrics
02.2022 - Current
Front Desk/CNA/MA
Center For Emotional Health
09.2021 - 01.2022
Receptionist Administrator
Bostick Nursing Center
07.2021 - 08.2021
Receptionist Assistant
Lendmark Financial
04.2021 - 06.2021
Customer Service Representative
Fidelity Investments
12.2020 - 03.2021
Customer Service Representative
Privis Health
06.2020 - 10.2020
Counter Sales Manager
Hertz Corp.
01.2020 - 04.2020
Brand Ambassador
Media Star Promotions
06.2019 - 03.2020
Wireless Sales Associate
Fast Wireless
02.2018 - 05.2019
Administrative Secretary
Odyssey Contracting, LLC.
06.2017 - 01.2018
Independent Beauty Consultant
10ACity, LLC.
10.2015 - 01.2017
Apparel/Shoes Sales Associate
Footlocker
09.2012 - 07.2013
Some College (No Degree) - Business Management
Savannah State University
High School Diploma -
Central High School
Certification
- Hayiya Dance Theatre Member (2006-2009)
- Highest GPA in Dance Award (2010)
- Certification in Notary Public (2017)
- Certified Lash Technician (2018)
- Her Pen Leaks Poetry (2020)
- Fruit of NTR - Handmade Soap (2019)
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