Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerica Winebrenner

Oxford,Indiana

Summary

Reliable in offering strong multitasking, problem-solving and communication skills. Successful at giving customers positive experiences to drive loyalty and repeat business. Trained in different work areas and flexible with changing for business needs.

Overview

13
13
years of professional experience

Work History

Office Manager

Higher Solutions LLC
07.2023 - Current
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Provided support to company employees by copying, faxing, and filing documents.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Input data into spreadsheets and databases.
  • Monitored and tracked budgets and expenses.

Window Clerk and Laborer

Boswell Trade Center
03.2022 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.

Substitute Teacher, K-12

Benton Community School
08.2019 - 12.2021
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Teacher's Aide

Benton Community School
10.2017 - 05.2019
  • Reported on student progress, behavior, and social skills to parents.
  • Administered tests and assessments to evaluate student progress and performance.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Took part in professional development workshops to boost skills.

Packer Inspector & Sorting Room

Drug Plastics And Glass
07.2015 - 10.2017
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders.

Teacher's Aide

Benton Community School
12.2011 - 05.2015
  • Maintained safety and security by overseeing students in recess environments.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Supported classroom activities, tutoring, and reviewing work.

Hotel Front Desk Clerk

Red Roof Inn Hotel
06.2010 - 08.2014
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
  • Oversaw and organized calendar to schedule reservations and monitor cancellations.
  • Kept accounts in balance and ran daily reports to verify totals.

Education

High School Diploma -

Benton Central Jr-Sr High School
Oxford, IN
06.2009

Skills

  • Account Reconciliation
  • Written Communication
  • Credit and Collections
  • Team Bonding
  • Workflow Planning
  • Information Protection
  • Customer Relations
  • Sorting and Labeling
  • Administering Payroll
  • Data Communications
  • Office Supplies and Inventory
  • Biweekly Payroll Processing

Timeline

Office Manager

Higher Solutions LLC
07.2023 - Current

Window Clerk and Laborer

Boswell Trade Center
03.2022 - Current

Substitute Teacher, K-12

Benton Community School
08.2019 - 12.2021

Teacher's Aide

Benton Community School
10.2017 - 05.2019

Packer Inspector & Sorting Room

Drug Plastics And Glass
07.2015 - 10.2017

Teacher's Aide

Benton Community School
12.2011 - 05.2015

Hotel Front Desk Clerk

Red Roof Inn Hotel
06.2010 - 08.2014

High School Diploma -

Benton Central Jr-Sr High School

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Jerica Winebrenner