Jericho Franco
Driftwood,Tx
Summary
Caring, hardworking and service-oriented Registered Nurse with14 years of Nursing and Management experience. Well-versed in offering evidence-based, therapeutic care for patients. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to adult patient populations. Ready to leverage knowledge and abilities and take on new career challenges.
Healthcare professional skilled in managing nursing operations and optimizing patient care. Adept at implementing healthcare protocols and improving patient outcomes through effective leadership. Focused on team collaboration and achieving results, with reputation for reliability and adaptability.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Nurse Manager
The Hospital at Westlake
08.2024 - Current
- Responsible for direction of patient care in the inpatient medical/surgical/ telemetry services
- Administers plans, directs, and evaluates activities to ensure quality patient care
- Maintain performance improvement activities within department
- Managed 25 nurses and nursing activities in 25-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Registered Nurse, Intensive Care Unit
Ascension Seton Medical Center Hays
08.2021 - Current
- Critical Response Team, Nurse Preceptor, Relief Charge Nurse-ICU
- Provide direct nursing care in diverse environment with established policies and protocols
- Implements and monitors patient care plans
- Monitor, record, and communicate patient condition as appropriate
- Note and carry out physician and nursing orders
- Provided comprehensive bedside care, including wound care, catheterization, and suctioning, to promote patient recovery.
- Educated patients and families on post-ICU care and recovery processes, promoting understanding and adherence to treatment plans.
Clinical Performance Nurse
Sound Physicians, Ascension Seton Medical Center
03.2024 - 10.2024
- Support for bedside clinical providers by monitoring quality and process improvement measures
- Track performance and outcomes using key metrics of hospitalist team
- Evaluated patient experiences using survey data to identify opportunities for improving service delivery across all aspects of care provision.
- Developed and maintained collaborative relationships with healthcare providers.
Director of Clinical Services
Brookdale Westlake Hills Skilled Nursing
08.2020 - 08.2021
- Plans organizes, develops and the overall operations of the Clinical Services Department in accordance with federal, state, and local standards
- Responsible and accountable for maintaining highest degree of quality care
- Directs, coordinates and monitors nursing care delivery to assure safe, effective, and appropriate care
- Establish and implement Quality Assurance Performance Improvement Program for improved resident care
- Assists in the nursing department’s budget, monitors equipment and supplies
- Ensured patient safety by developing robust risk management strategies and proactively addressing potential issues before they escalated.
Director of Nursing
Brush Country Nursing and Rehab
05.2020 - 08.2020
- Oversee Nursing personnel, patient care, and admissions
- Maintaining collaborative and efficient workplace with medical staff
- Maintaining department budget and staff goals
- Oversee infection control protocols with staff and patient population
- Ensured adherence to state and federal regulations by conducting regular compliance training for nursing staff.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Optimized departmental budgets by analyzing expenditures and reallocating resources for maximum impact.
RN Case Manager
Brookdale Home Health
01.2020 - 06.2020
- Point of contact for all disciplines involved with providing care and performing accurate OASIS collection
- Ensuring medication profile remains current
- Consults with physicians as needed regarding patient care
RN Case Manager
Encompass Home Health
06.2019 - 12.2019
- Point of contact for all disciplines involved with providing care and performing accurate OASIS collection
- Ensuring medication profile remains current
- Consults with physicians as needed regarding patient care
Resident Services Director, Personalized Living Administrator LVN
Brookdale Gaines Ranch
01.2011 - 06.2019
- Assists residents in identifying appropriate resources to maintain their highest level of independence and satisfaction to include problem solving for health, social, and emotional needs as well as coordinating support services
- Responded to crisis situations in a speedy, knowledgeable, and level-headed manner
- Interfaced with residents to address and resolve complaints or grievances
- Service of 200+ residents at retirement community and assisted living facility
LVN Charge Nurse
Brookdale Gaines Ranch
08.2010 - 12.2010
- Charted changes in patient conditions and discussed concerns such as adverse reactions with supervising healthcare provider
- Addressed patient care needs, including collecting vitals, wound care, customer service, and staff concerns
LVN Charge Nurse- PRN
Southwood Care SNF
08.2010 - 11.2010
- Direct patient care, assessing changes in status
- Overseeing CNA’s and Medication aides to ensure that patient needs are met
- Coordination with physicians and RNs on plan of care for patients
Clinical Assistant
Seton Hays ICU/IMC
10.2009 - 08.2010
- Assisted patients in preparation for examinations, assessing and recording vital signs
- Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing, and activities of daily living
Bank Teller Manager
Wachovia Bank
03.2007 - 03.2009
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
- Oversee teller team and customer service for bank
Education
BSN -
The University of Texas at Arlington
Arlington, TX05.2025
Associate of Science - Nursing RN
Austin Community College
Austin, TX12.2018
Diploma - Nursing LVN
St. Philips College
San Antonio, TX12-2006
Skills
- Ventilator Management
- Hemodynamic Monitoring
- Medications & Infusions
- Patient Assessment & Monitoring
- Wound Care & Infection Control
- Rapid Decision Making
- Collaboration with Physicians
- Patient Education
- Conflict Resolution
- Emotional Resilience
- Staff supervision
- Critical thinking
- Case management
- Medication administration
- Training staff
- Wound care
Certification
- Trauma Certified Registered Nurse (TCRN)
- Basic Life Support (BLS)
- Advanced Cardiovascular Life Support (ACLS)
- Botox and Dermal filler certification, 2023
Awards
- Director of the Year, 2017, Brookdale Gaines Ranch
- Servant Heart Award, 2020, Brookdale Westlake Hills
- Nurse of the Year nominee, 2022, Ascension Seton Hays
Personal Information
Title: RN
Timeline
Nurse Manager
The Hospital at Westlake
08.2024 - Current
Clinical Performance Nurse
Sound Physicians, Ascension Seton Medical Center
03.2024 - 10.2024
Registered Nurse, Intensive Care Unit
Ascension Seton Medical Center Hays
08.2021 - Current
Director of Clinical Services
Brookdale Westlake Hills Skilled Nursing
08.2020 - 08.2021
Director of Nursing
Brush Country Nursing and Rehab
05.2020 - 08.2020
RN Case Manager
Brookdale Home Health
01.2020 - 06.2020
RN Case Manager
Encompass Home Health
06.2019 - 12.2019
Resident Services Director, Personalized Living Administrator LVN
Brookdale Gaines Ranch
01.2011 - 06.2019
LVN Charge Nurse
Brookdale Gaines Ranch
08.2010 - 12.2010
LVN Charge Nurse- PRN
Southwood Care SNF
08.2010 - 11.2010
Clinical Assistant
Seton Hays ICU/IMC
10.2009 - 08.2010
Bank Teller Manager
Wachovia Bank
03.2007 - 03.2009
Associate of Science - Nursing RN
Austin Community College
- Trauma Certified Registered Nurse (TCRN)
- Basic Life Support (BLS)
- Advanced Cardiovascular Life Support (ACLS)
- Botox and Dermal filler certification, 2023
BSN -
The University of Texas at Arlington
Diploma - Nursing LVN
St. Philips College
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