Jeridyn Marquardt
Green Bay
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
7
7
years of professional experience
Work History
Store Manager
PDQ Car Wash and Oil Change
05.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Air Defense Battle Systems Management Operator
States Army
02.2018 - 05.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Maintained spreadsheets of data across multiple systems.
- Ensured smooth workflow through effective coordination with other IT professionals on projects and tasks.
- Reduced downtime by proactively identifying potential issues and taking corrective actions before problems escalated.
Education
High School -
De Pere High School
De Pere, WI01.2018
Skills
- Microsoft Office 2019
- Sales experience
- Google Platforms
- Leadership experience
- Customer service
- Assistant Manager Experience
- Cash Handling
- Bookkeeping
- Store management
- Retail sales
- Social Media Management
- Management
- Payroll
- Event Planning
- Recruiting
- Oil Change
- Sales
- Communication skills
- Organizational skills
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Store opening and closing
- Training and mentoring
- Team leadership
- Inventory management
- Cash management
- Retail inventory management
- Shift scheduling
- Recruitment and hiring
- POS systems
- Supply ordering
- Policies and procedures
- Leading staff meetings
- Employee terminations
- Bank and safe deposits
Timeline
Store Manager
PDQ Car Wash and Oil Change
05.2021 - Current
Air Defense Battle Systems Management Operator
States Army
02.2018 - 05.2021
High School -
De Pere High School
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