Jeriel Santana
Somerville,Massachusetts
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Bouncer
Lolita Cocina & Tequila Bar
05.2023 - Current
- Checked IDs and closely examined patrons' faces to verify age.
- Ejected unruly patrons from premises.
- Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Called police to report criminal acts.
Management Trainee
Enterprise Rent-A-Car
05.2023 - 08.2023
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Intern
World Baseball Academy
01.2023 - 04.2023
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
Security Officer
Allied Universal Security
01.2018 - 01.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Cashier/Customer Service Representative/Stocker
Market Basket
01.2016 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Youth Leader
East Boston High School
01.2014 - 05.2017
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
- Mentored and coached youth in developing communication, problem-solving and decision-making skills.
- Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.
Student Athlete
The Base
01.2014 - 05.2017
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Attended all practices, meetings, and workouts on time.
- Developed and maintained key relationships fellow athletes, coaching staff, and school administrators and professors.
- Effectively communicated with diverse group of athletes, coaches, and game officials using dynamic listening and open-ended questioning skills.
Education
Bachelor of Science - Business Administration And Management
University of Saint Francis - Fort Wayne
Fort Wayne, IN05.2023
Skills
- Communication skills
- Bilingual
- Crisis Response
- Crowd Management
- Excel Program
- Adaptable
Languages
Spanish
Native or Bilingual
Timeline
Bouncer
Lolita Cocina & Tequila Bar
05.2023 - Current
Management Trainee
Enterprise Rent-A-Car
05.2023 - 08.2023
Intern
World Baseball Academy
01.2023 - 04.2023
Security Officer
Allied Universal Security
01.2018 - 01.2019
Cashier/Customer Service Representative/Stocker
Market Basket
01.2016 - 01.2018
Youth Leader
East Boston High School
01.2014 - 05.2017
Student Athlete
The Base
01.2014 - 05.2017
Bachelor of Science - Business Administration And Management
University of Saint Francis - Fort Wayne
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