A motivated and service-driven individual transitioning into the yachting industry, with a strong foundation in luxury hospitality. Eager to apply my skills in guest relations and attention to detail, while quickly adapting to the demands of life onboard. Committed to delivering exceptional service and contributing to a smooth, high-standard guest experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
The Stovall House
Tampa, FL
05.2023 - Current
Ensured timely fulfillment of all member and guest requests with exceptional discretion and quality service.
Followed recipe standards to prepare alcoholic and non-alcoholic beverages.
Tailored drink recommendations according to clients' preferences.
Attended regular training sessions to remain current on new products and trends.
Implemented effective sanitizing procedures for ensuring high standards of hygiene in the workplace.
Implemented efficient communication techniques to foster positive working relationships with coworkers.
Trained new bartenders on drink preparation and upselling techniques.
Beverage Manager
Tampa Yacht & Country Club
Tampa, FL
04.2018 - 04.2023
Crafted innovative beverage menus and devised comprehensive pricing structures.
Preserved excellent levels of internal and external customer service.
Maintained inventory of all wine, beer, spirits, and non-alcoholic beverages.
Assisted in supplier selection to secure competitive prices for quality products.
Sourced necessary goods for beverage preparation.
Adhered to applicable food safety regulations and laws pertaining to alcohol.
Successfully executed various unique functions, including wine tastings and cocktail competitions.
Supervised bar staff by scheduling shifts, assigning tasks, providing guidance and monitoring performance.
Attracted, recruited and trained new employees.
Trained FOH staff on policies and procedures, guest service techniques and communication skills to promote positive experiences.
Education
Some College (No Degree) - Nursing
Galen College of Nursing
St. Petersburg, FL
Skills
Service-Oriented: Strong guest service background with attention to detail
Multitasking: Ability to manage multiple tasks in a fast-paced environment
Communication: Excellent interpersonal and communication skills for both guests and crew
Team Player: Works well in a team-oriented atmosphere
Adaptability: Flexible and able to adapt to changing guest preferences and travel schedules
Safety Compliance: Knowledge of maritime safety regulations and practices
Language Skills: Fluent in English and conversational Spanish
Certification
STCW Basic Training |2023
ENG 1 Medical Certificate | 2023
ServSafe | 2023
WSET Level 1 | 2022
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Bartender
The Stovall House
05.2023 - Current
Beverage Manager
Tampa Yacht & Country Club
04.2018 - 04.2023
STCW Basic Training |2023
ENG 1 Medical Certificate | 2023
ServSafe | 2023
WSET Level 1 | 2022
Some College (No Degree) - Nursing
Galen College of Nursing
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