Jeri Kay Jones
Shaw,MS
Overview
15
15
years of professional experience
Work History
Veterinary Reception
Animal Medical Clinic
08.2022 - Current
- Facilitate smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Maintain office and waiting room, keeping common areas clean and tidy.
- Reduce wait times for clients by promptly checking in patients upon arrival at the clinic.
- Provide compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Assist veterinarians in providing timely care to patients through effective communication and coordination of services.
- Triage incoming patients to determine treatment needs and urgency of care.
- Enter data from pet records and office visits into computer system.
- Coordinate patient scheduling, check-in, check-out and payments for billing.
- Increase accuracy of medical records by diligently updating patient information during each visit.
- Monitor inventory levels and placed orders for office supplies when needed, ensuring uninterrupted daily operations.
- Perform various administrative tasks by filing, copying and faxing documents.
- Demonstrate ability to manage multiple tasks while remaining adaptable and flexible.
Store Manager
Petal Pushers
08.2021 - 08.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Provided exceptional customer service by greeting customers, answering inquiries, and offering recommendations on retail items and goods.
- Managed incoming calls and provided assistance and fulfilled orders.
- Maintained proper product levels and inventory controls for merchandise.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with flower arrangements, catering events, and deliveries.
Student Accounts Coordinator
Mississippi Delta Community College
03.2021 - 06.2021
- Provided exceptional customer service while working in a fast-paced environment.
- Addressed inquiries from students, parents, and staff regarding account balances and payment options.
- Received payments and posted amounts paid to customer accounts.
- Performed daily reconciliation of accounts receivable ledger accounts.
- Managed workflow of student account documents including filing and archiving records.
- Assisted in the preparation of reports related to student accounts activity.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Prepared monthly statements for student accounts and for accounts with past due balances.
- Responded quickly to meet customer needs and resolve problems.
- Performed student financial aid refund processes.
- Collaborated with the Financial Aid Office and other college departments.
Bookstore Manager
Mississippi Delta Community College
02.2016 - 03.2021
- Supervised the GHEC and Moorhead Bookstore employees.
- Oversaw the overall daily operations of the Bookstore.
- Ordered textbooks, school supplies, and other merchandise.
- Requested purchase orders and ensured that orders and invoices were correct.
- Entered new merchandise into TotalCard.
- Balanced daily sales reports.
- Coordinated inventory control procedures and supervised the collection of physical inventories.
- Facilitated open communication between departments to improve collaboration.
- Oversaw the setup of point-of-sale systems and other technological solutions.
- Provided efficient and courteous service to customers at all times.
- Worked with coworkers to complete tasks.
Bookstore Assistant
Mississippi Delta Community College
01.2012 - 02.2016
- Approached customers to engage in conversation and assisted with fullfilling textbook orders and other merchandise needed.
- Prepared shipments of merchandise for online orders by packaging them securely.
- Operated cash registers and processed cash, check, credit card, and financial aid payments.
- Obtained receipts for accounts payable of faculty and staff and department charges.
- Answered telephones promptly and courteously.
- Entered new merchandise into Jenzebar and TotalCard and placed merchandise on display.
- Researched student accounts and aided with inquiries regarding them.
- Carried out end of the day reports on sales made.
- Assisted in conducting inventory of stock.
Bookstore Clerk- Part-Time
Mississippi Delta Community College
07.2009 - 12.2011
- Operated cash registers and process cash, check, credit card, and financial aid payments.
- Assisted students with fulfilling their textbook orders.
- Answered telephones promptly and courteously.
- Entered new merchandise into Jenzebar.
- Stocked shelves with textbooks and school supplies.
- Assisted in conducting inventory of stock.
Education
Bachelor of Science - Business Adminstration
Mississippi Valley State University
Itta Bena, MS05.2017
Associate of Arts - General Studies
Mississippi Delta Community College
Moorhead, MS05.2015
Skills
- Teamwork
- Collaboration
- Telephone Etiquette
- Customer Service
- Proficient in MS Office
- Fast Typer
- Flexibility
- Organization
- Attention to detail
Timeline
Veterinary Reception
Animal Medical Clinic
08.2022 - Current
Store Manager
Petal Pushers
08.2021 - 08.2022
Student Accounts Coordinator
Mississippi Delta Community College
03.2021 - 06.2021
Bookstore Manager
Mississippi Delta Community College
02.2016 - 03.2021
Bookstore Assistant
Mississippi Delta Community College
01.2012 - 02.2016
Bookstore Clerk- Part-Time
Mississippi Delta Community College
07.2009 - 12.2011
Bachelor of Science - Business Adminstration
Mississippi Valley State University
Associate of Arts - General Studies
Mississippi Delta Community College
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