Summary
Overview
Work History
Education
Skills
Timeline
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Jerilyn Humes

Savannah,Georgia

Summary

Seasoned equipment operator and customer service representative with more than 13 years of experience inn fast-paced sales and equipment operation. Excellent computer and communication skills. Extensive track record of achieving quality results in customers satisfaction and creating company growth.

Overview

19
19
years of professional experience

Work History

Shipping Coordinator

OA Logistics Solutions
Savannah, Georgia
08.2019 - 12.2023
  • Shipping and Receiving , Inventory control
  • Extensive experience with multiple forms of Heavy Equipment Including Forklift, OP, Reach Trucks and EPJ's
  • Ensuring Outbound shipment is properly inventoried with quality at forefront at all times
  • When there is a quantity variance I report and Investigate
  • Dispersing of Orders to team.

Customer Relations Specialist

CitiBank
Savannah, Georgia
11.2015 - 09.2017
  • Responded and Dispatched incoming Card Holders calls and concerns
  • Assisted with bill payments, and questions concerning customer accounts.
  • Researched and resolved Inquires
  • Preformed transfers and needed changes to accounts.
  • Advised customers on company policies, procedures and regulations related to the product or service they purchased.

Shift Leader

Parkers
Savannah, Georgia
02.2014 - 08.2015
  • Plan and establish work schedules, assignments, and production sequences to meet production goals
  • Enforce safety and sanitation regulations
  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers
  • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs
  • Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.

Home Health Provider

Holmes Health Care
Savannah, Georgia
07.2011 - 09.2013
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
  • Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship
  • Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.

Mental Health Aide

Coastal Harbor
Savannah, Georgia
07.2009 - 05.2011
  • Monitor patients' physical and emotional well-being and report unusual behavior or physical ailments to medical staff
  • Observe and influence patients' behavior, communicating and interacting with them and teaching, counseling, or befriending them
  • Encourage patients to develop work skills and to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships
  • Take and record measures of patients' physical condition, using devices such as thermometers or blood pressure gauges
  • Aid patients in performing tasks, such as bathing or keeping beds, clothing, or living areas clean.

Forklift Operator

NLS
Rincon, Georgia
09.2007 - 05.2009
  • Record production data such as weights, types, quantities, and storage locations of materials, as well as equipment performance problems and downtime
  • Load, unload, or adjust materials or products on conveyors by hand, by using lifts, hoists, and scoops, or by opening gates, chutes, or hoppers
  • Inform supervisors of equipment malfunctions that need to be addressed
  • Operate consoles to control automatic palletizing equipment.

Medical Equipment Service Technician

M&E Medical
Duluth, Georgia
05.2005 - 10.2006
  • Clean instruments to prepare them for sterilization
  • Operate and maintain steam autoclaves, keeping records of loads completed, items in loads, and maintenance procedures performed
  • Disinfect and sterilize equipment such as respirators, hospital beds, or oxygen or dialysis equipment, using sterilizers, aerators, or washers
  • Record sterilizer test results
  • Purge wastes from equipment by connecting equipment to water sources and flushing water through systems
  • Check sterile supplies to ensure that they are not outdated.

Education

Associate of Science Radiology -

Technical College of the Low Country
03.2024

Certificate Phelobotomy -

Rose Training Institute
04.2010

Certificate Medical Assisting -

Secondary Technical
05.2001

High School Diploma -

Robert W. Groves High School
Savannah, GA
05-2000

Skills

  • Microsoft Powerpoint
  • Microsoft Office
  • First Aid
  • Clerical
  • Administration/Management
  • QuickBooks
  • Customer Relations/Service
  • Telecommunications
  • Decision making/Active Critical Thinking
  • Equipment operations
  • Documentation abilities
  • Shipping procedures
  • Quality Control
  • Forklift Operation

Timeline

Shipping Coordinator

OA Logistics Solutions
08.2019 - 12.2023

Customer Relations Specialist

CitiBank
11.2015 - 09.2017

Shift Leader

Parkers
02.2014 - 08.2015

Home Health Provider

Holmes Health Care
07.2011 - 09.2013

Mental Health Aide

Coastal Harbor
07.2009 - 05.2011

Forklift Operator

NLS
09.2007 - 05.2009

Medical Equipment Service Technician

M&E Medical
05.2005 - 10.2006

Associate of Science Radiology -

Technical College of the Low Country

Certificate Phelobotomy -

Rose Training Institute

Certificate Medical Assisting -

Secondary Technical

High School Diploma -

Robert W. Groves High School

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Jerilyn Humes