JERIMIAH RHODES
Casa Grande,AZ
Summary
Enthusiastic manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Bringing over 15 years of experience in leadership and development, an excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational process improvements.
Overview
15
15
years of professional experience
Work History
Registration Team Lead
Carvana
Tempe, AZ
10.2019 - 10.2021
- Hire, support, train and develop Registration level 1, 2 and Senior Specialist. Invest in their success and employee experience.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Provide daily, weekly and monthly communication on department performance, vendor awareness or at risk items with leadership
- Align company/team with vendor requirements and maintain relationships with strategic partners
- Follow state laws and regulations per contracts and agreements
- Analyze training needs to develop new training programs or modify and improve existing programs. Developed Standard Operating Procedures and State-by-State training materials.
- Perform payroll functions, such as maintaining timekeeping information and processing/approving payroll
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
District Sales Manager
Russell Cellular
Casa Grande, AZ
06.2006 - 10.2019
- Exceeded targets by building, directing and motivating high-performing sales team
- Responsible for 6-9 managers and 32-41 sales associates in product/service specifications, sales incentives and selling techniques, increasing customer satisfaction surveys from 6 to 10. Employee retention increased to 97% annually
- Built new business avenues by applying direct sales and channel-based strategies, bringing in more than $2.5+ million in annual sales 2018
- Monthly P&L review, store audits, weekly payroll & expense report submissions, fleet vehicle maintenance
- Assessed effectiveness of sales representatives and implemented courses of action
- Supervised sales strategy, training, team structure and communication of district sales program
- Excel in finding opportunities to increase production and decrease company costs, resulting in 11% higher profits year over year for 2017 and 16% higher profits 2018
Education
College - Business And Managerial Economics
Pima Community College
Tucson, AZSkills
- Leading Operations
- Process analysis
- Creating Standard Operational Procedures
- Strategic planning
- Business process optimization
- Cost reviewing
- Staff management
- Performance improvements
- Goal setting-Accountability
- Compliance requirements
Community Involvment
Toys for Tots- Helped raise over $2,500 in donations and over 350 toys during the 2018 2019 holiday season.
Autism Speaks- Community awareness, fundraising, and advocate. Volunteer, mentor and coach for over 15 years.
Timeline
Registration Team Lead
Carvana
10.2019 - 10.2021
District Sales Manager
Russell Cellular
06.2006 - 10.2019
College - Business And Managerial Economics
Pima Community College