JoAnn Laurencio
Summary
Newly licensed esthetician seeking employment with a company offering professional growth opportunities. Eager to apply skills in a stimulating environment that fosters career development and exposure. Passionate about skincare and committed to delivering exceptional customer service. I am dedicated to providing clients with rejuvenating experiences and helping them achieve skincare goals. I am confident in my ability to contribute to company's success and further hone expertise in esthetics through continuous learning and innovation.
Overview
926
926
years of professional experience
Work History
Student Esthetician
Evergreen Beauty College
02.2024 - 07.2024
- Care of the skin compresses, massage, facials, masks, exfoliation, use of electrical or mechanical appliances or chemical compounds
- Temporary removal of superfluous hair of the skin by means including tweezing, waxing
- Cleaning and disinfecting of individual workstations, equipment, and tools; proper use and storage of linens
- Safety, including proper use and storage of chemicals, implements, and electrical appliances
- First aid as it relates to esthetics
- Examine and analyze clients' skin to evaluate skin conditions and provide customized facials for clients
- Perform hair removal utilizing soft & hard wax using gentle techniques
- Assist with cleaning duties, sanitizing/disinfecting working areas, and observing the spa's infection control protocols.
Logistics Processor
Nordstrom
05.2024 - Current
- Receive, unload freight, unpack, and deliver arrived merchandise to selling departments
- Prepare and ship customer's orders following quality, packing, and shipping standards
- Assist in maintaining clean and organized selling floors and stockrooms
- Provide general support to the store, such as setting up special events, organizing backroom and markdowns, and relocating store fixtures.
Cash Room
Nordstrom
05.2023 - 07.2023
- Follow Cash Room security guidelines
- Investigate and resolve all discrepancies with Safe Fund Errors and communicate them to the Department Manager
- Create thorough, legible paperwork and file it daily after the manager's approval
- Demonstrate an understanding of the functions and maintenance of Cash Room equipment
- Demonstrate an understanding of Cash Room related reporting
- Take ownership of the situation, communicate professionally, and maintain confidentiality.
Payroll Coordinator
Williams Kastner & Gibbs, PLLC
12.2017 - 01.2023
- Responsible for accurate entry of all payroll-related data for current employees, new hires, and departing employees including, but not limited to, medical, dental, life, LTD, LTC, monthly parking, commuter subsidy, and 132 plan, all options of 125 plan, HSA account, 401(k) and profit sharing
- Manually process semi-monthly time sheets calculating all hours to be entered and paid via ADP
- Review payroll checks and reports to ensure accuracy; process manual checks as necessary
- Prepare monthly reports for management using a system report writer and spreadsheets
- Prepare 401(k) and Profit Sharing Plan reports for plan administration and audits as needed; reconciling payroll deductions with the general ledger; completing variance analysis for bonuses and salaries
- Coordinate transmission of payroll deductions and required data to third-party administrators as necessary, including flexible spending, health savings accounts, and retirement accounts
- Post benefits plan monthly deductions and payments to the general ledger accounts
- Process all garnishments as required by law
- Responsible for entering payroll/benefits data into the personnel software system, providing reports, maintaining the personnel/benefits database, updating information, and ensuring that all data is accurately recorded
- Assemble salary and benefit information for annual budget preparation
- Provide salary information as requested
- Process quarterly Industrial Insurance report for payment; coordinate and review quarterly tax and informational reports prepared by payroll provider
- Other responsibilities and projects as assigned.
Billing Specialist
Williams Kastner & Gibbs
08.2015 - 12.2017
- Prepare draft billing memos from data submitted, record special requests from clients and attorneys, and respond appropriately
- Edit and correct billing memos and proofread to ensure all edits and special requests have been completed
- Produce final invoices, prepare for mailing or electronic billing, run duplicate copies, and balance batch files
- Enter disbursements into a computerized accounting system or use Excel to import them into the computerized accounting system
- Provide Work-In-Progress and Billing and Payment information as requested
- Run management report on the status of all billing memos
- Create and run reports on the status of all billing memos
- Create and run report capturing hour status for all timekeepers
- Compile special billing tasks, such as write-downs and nonstandard realizations of WIP, cost-share bills, final bills, multi-party bills, contingent fee and on-completion bills, and on-account bills
- Maintain and file all documentation used to create final invoices.
Program Coordinator
Randstad US (formerly Spherion Corporation)
01.2012 - 04.2015
- Manage the accurate and timely processing of weekly/monthly invoices as agreed to in Statement of Works across 5 multi-site clients totaling approximately $650k
- Cross-checking of billable fees & statements of work, ensuring accuracy
- Create invoice orders utilizing Randstad Front Office (or Spherion Recruiter Workbench)
- Prepare quarterly analysis and reports for business review; provide weekly billing estimates to the finance department
- Maintain historical data of bill rates and gather information on historical/current data and report on spreadsheets in preparation for Quarterly Business Reports
- Tracking of Purchase Order monthly/quarterly/weekly spend
- Maintain adherence to corporate billing standards
- Ensure accurate and compliant files and records following the company policies
- Assist with 3rd party audits, researching and gathering necessary/requested information
- Prepare and process payroll for over 125 contracted employees, which includes T&E reimbursements and bonuses as necessary
- Coordinate the onboarding of new hires; sent out paperwork; initiated background checks utilizing client-preferred vendors, reference checks, and orientations
- Hire talent to the system, upload paperwork to the online database, verify employment to ADP, and/or coordinate with local branch offices to verify employment documentation (I9)
- Liaison between the benefits & payroll department and talent working
- Create a functional spreadsheet and maintenance for the manual tracking of PTO balances
- Ensure that the onboarding of employees is compliant
- Suggest procedural changes to improve workflow and efficiency of all specialists.
Receiving/Sales Associate
PaperZone
04.2009 - 05.2010
- Manage all incoming and outgoing inventory shipments, including processing incoming freight, corporate initiated transfers, returning products to vendors, will-call and special order maintenance
- Process all freight and necessary paperwork for receiving, as well as maintain all necessary files
- Maintain a current and accurate receiving book
- Input inventory data into the STS system daily to ensure that all freight is promptly and properly accounted for
- Assist Manager/Assistant Manager with daily orders
- Teach/create classes for the Seattle store
- General housekeeping and store appearance duties
- Provide backup customer service and sales support when requested
- Request price quotes from buyers for customers and follow-up
- Supply creative suggestions regarding customers’ projects.
Team Assistant/Billing Coordinator
KPMG LLP
11.2005 - 08.2008
- Provide clerical support to the Partner and engagement manager(s)
- Communicate daily with other KPMG offices worldwide to coordinate client billing for foreign office services
- Prepare monthly invoices to client(s) for tax return preparations and out-of-scope services rendered from the local office as well as other KPMG locations, adhering to Service Level Agreements
- Transmit invoices to clients to meet client deadlines
- Occasionally deliver tax documents and other sensitive information to clients at off-site locations
- Responsible for monitoring client payments as well as internal payments to ensure that funds are moving appropriately
- Communicate to foreign offices and or clients of an overdue invoice(s)
- Assemble completed tax documents for representation and prepare packages for outgoing mail to the client
- Act as a main contact to clients to coordinate departure meetings with tax experts before their move overseas; reserve conference rooms as necessary
- Carry on additional duties as necessary when administrative or a fellow team assistant is out of the office
- Utilize Microsoft Outlook for internal emails and other in-house computer programs to enter personal data relating to clients' tax affairs
- Multitasking - prioritizing duties based on deadline and of importance; meeting daily/weekly/monthly personal work goals.
Reservationist
Spirit of Washington Dinner Train
06.2005 - 11.2005
- Take incoming calls for reservations for dinner, lunch & brunch trains, and sales of Gift Certificates
- Greet and provide excellent customer service to walk-in traffic, souvenir & specialty sales
- Balance out the system at the end of the day; mail out tour contracts and prepare correspondences for the manager.
Office Assistant Sr.
Washington State Dept. of Agriculture
06.2000 - 12.2004
- Provide administrative support to The Regional Manager, Office Supervisor, and faculty
- Keep account of payroll records; Track leave balances for and reconcile with the main office in Olympia
- Responsible for certifying samples tested for Federal and/or State
- Work with computer typing memorandum and correspondence utilizing Microsoft Word
- Maintained ledger accounts of allotments received; posted checks received into 'cashbook' and accounts receivable ledger in an Excel database
- Prepare invoices utilizing Microsoft Access databases and determining the distribution of reimbursement receipts and accounts receivable; submit monthly statements of accounts
- Act as a receptionist, greet walk-in traffic; respond to questions, route callers, take messages, open and distribute mail.
Salesperson
Nordstrom
05.2002 - 08.2002
- Provide Excellent Customer Service, Gracious Returns, suggestive and multiple selling
- Follow-up with guests to build clientele.
Supervisor
Character Corner
06.2097 - 06.2000
- Help customers with merchandise
- Supervise sales associate, stock and check merchandise, cashier, monthly promotions, orders, personal requests, and daily cash-out, tidy and clean store.
Bank Teller
US Bank
09.1099 - 12.1999
- Handle routine financial bank transactions such as deposits, withdrawals, advances, payments, etc
- Cross-sell products when appropriate
- Processing, paying, and receiving transactions; selling and redeeming bonds; processing exchange and foreign currency; accepting loan payment; and performing merchant transactions
- Answers and assists with telephone calls.
Education
Diploma - Esthetics
Evergreen Beauty College
Seattle, WADiploma - Esthetics
Evergreen Beauty College
Renton, WA08.2024
Skills
- Waxing and Hair Removal
- Facial Treatments
- Relationship Building
- Spa Equipment Operation
- Hygiene and Sanitation
- Skin Analysis Proficiency
- Microdermabrasion techniques
- Continuing Education Commitment
- Record Keeping Accuracy
- Skincare technology utilization
- Professional Ethics Adherence
- Appointment scheduling efficiency
Licensure
Esthetician, State of Washington, August 2024
Timeline
Supervisor
Character Corner
06.2097 - 06.2000
Logistics Processor
Nordstrom
05.2024 - Current
Student Esthetician
Evergreen Beauty College
02.2024 - 07.2024
Cash Room
Nordstrom
05.2023 - 07.2023
Payroll Coordinator
Williams Kastner & Gibbs, PLLC
12.2017 - 01.2023
Billing Specialist
Williams Kastner & Gibbs
08.2015 - 12.2017
Program Coordinator
Randstad US (formerly Spherion Corporation)
01.2012 - 04.2015
Receiving/Sales Associate
PaperZone
04.2009 - 05.2010
Team Assistant/Billing Coordinator
KPMG LLP
11.2005 - 08.2008
Reservationist
Spirit of Washington Dinner Train
06.2005 - 11.2005
Salesperson
Nordstrom
05.2002 - 08.2002
Office Assistant Sr.
Washington State Dept. of Agriculture
06.2000 - 12.2004
Diploma - Esthetics
Evergreen Beauty College
Diploma - Esthetics
Evergreen Beauty College
Bank Teller
US Bank
09.1099 - 12.1999