JERIN PAROYIL CHERIAN

- Monitored system and infrastructure security using Microsoft Defender and Sentinel, enhancing cybersecurity posture.

- Ensured high availability of banking production systems, escalating and resolving critical incidents swiftly.

- Automated system health checks and compliance reporting using UNIX Shell and SQL scripts.

- Managed AIX system backups, verifying successful executions and restorations.

- Oversaw LAN infrastructure health, supporting routers, switches, and hubs.

- Executed and monitored batch processes (daily, monthly, yearly) ensuring SLA compliance.

- Provided Level 1 and Level 2 IT support, achieving a high incident resolution rate.

- Administered server backup operations using EMC Networker across enterprise environments.

- Conducted data restoration activities ensuring data integrity and minimal downtime.

- Managed tape handling and secure data archiving processes.

- Investigated and resolved backup failures, collaborating with cross-functional IT teams.

- Supported application infrastructure, assisting development teams in transition and deployment activities.

- Automated batch monitoring and database job tracking across SQL Server environments.

- Deployed patch management and implemented security compliance updates.

- Coordinated domain account maintenance and security policy enforcement.