Jerit Wohlford
Zumbrota,Minnesota
Summary
Proven leader with extensive experience at Walmart, adept in operations management and customer relations. Excelled in staff supervision, driving team motivation, and enhancing retail operations efficiency. Achieved consistent sales growth and improved customer satisfaction through strategic planning and effective communication. Skilled in money handling and fostering a positive work environment, demonstrating a commitment to excellence and results.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Walmart
04.2014 - 12.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Grocery Team Lead
Walmart
09.2012 - 04.2014
- Collaborated with cross-functional teams to maintain high standards in quality control and food safety procedures.
- Implemented effective merchandising techniques to enhance product visibility and drive sales.
- Established clear communication channels across team members to facilitate information sharing about best practices.
- Continuously improved operational efficiency by employing lean principles in workflow organization.
Bakery Supervisor
Walmart
06.2012 - 09.2012
- Increased customer satisfaction by maintaining a clean and organized workspace.
- Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
- Greeted customers, answered questions and provided great customer experiences.
- Reduced waste by closely monitoring inventory levels and implementing proper rotation techniques.
Backroom Inventory Supervisor
Walmart
02.2011 - 06.2012
- Provided ongoing support to sales associates, assisting with product inquiries or locating items in the backroom as needed.
- Optimized warehouse space utilization by redesigning storage layouts and implementing effective inventory management practices.
- Improved inventory accuracy by implementing efficient organization and labeling systems.
- Coordinated cross-functional teams for efficient execution of tasks during peak periods or special projects.
Sales Associate (Electronics)
Walmart
03.2009 - 02.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Walmart
06.2008 - 03.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Sherburn High
Sherburn, MN05.2008
Skills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Staff Supervision
Task Delegation
Workload Management
Retail Operations
Employee Scheduling
Operations Management
Marketing knowledge
Retail Operations Management
Accomplishments
- Supervised team of 450 staff members.
- Father of 6 children
Additional Information
Father of 6 children and a beautiful wife, work hard with daily tasks at home. Looking to had some addition income to the household for the ever growing family. Willing to do whatever is needed but can only do remote work from home. I was on course to becoming a store manager in Walmart at some point in my career before stopping to help foster the wife's career in nursing. Now i have several kids in school and looking to do some remote jobs to help out. Please reach out to me as i would love to hear from you and your company!
Languages
English
Native or Bilingual
Timeline
Assistant Manager
Walmart
04.2014 - 12.2018
Grocery Team Lead
Walmart
09.2012 - 04.2014
Bakery Supervisor
Walmart
06.2012 - 09.2012
Backroom Inventory Supervisor
Walmart
02.2011 - 06.2012
Sales Associate (Electronics)
Walmart
03.2009 - 02.2011
Cashier
Walmart
06.2008 - 03.2009
High School Diploma -
Sherburn High