Jeriyah Thomas
Chicago,IL
Summary
Detail-oriented and highly disciplined professional with military experience in operations coordination, data accuracy, and time-sensitive scheduling in high-pressure environments. Skilled in managing sensitive information, communicating across teams, and maintaining precision in fast-paced operational settings. Seeking to transition into healthcare administration as a Patient Services Representative, bringing strong organizational skills, customer service experience, and attention to detail to support patient registration, scheduling, insurance verification, and financial coordination in an academic medical environment.
Overview
2
2
years of professional experience
Work History
U.S. Army-Field Artillery Fire Control Specialist
US Army
Fort Drum, NY
07.2024 - 06.2026
- Managed and processed mission-critical operational data to support real-time decision-making in high-pressure environments, ensuring 100% accuracy under strict time constraints
- Coordinated and synchronized operational schedules and communications between multiple teams to ensure timely execution of procedures
- Maintained and verified sensitive information and records, ensuring compliance with strict procedural and security standards
- Assisted leadership in preparing reports, operational summaries, and documentation for mission planning and execution
- Communicated effectively with team members and leadership to resolve discrepancies and ensure operational readiness
- Performed continuous problem-solving in fast-changing environments requiring rapid decision-making and attention to detail
Education
Associate of Science -
Jefferson Community College
Watertown, NY06.2026
Skills
- Patient / Client Service & Communication
- Data Entry & Record Accuracy
- Scheduling & Coordination of Time-Sensitive Operations
- Information Verification & Compliance
- Problem Solving in High-Pressure Environments
Additional skills
- Customer service experience
- Medical terminology course
- Hospital volunteering
- Administrative experience
- Microsoft Office / data systems experience
Timeline
U.S. Army-Field Artillery Fire Control Specialist
US Army
07.2024 - 06.2026
Associate of Science -
Jefferson Community College